Chief of Staff to the CMO

Posted 7 Hours Ago
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New York City, NY
In-Office
150K-220K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
EliseAI is a conversational AI startup based in New York City, using machine learning to automate business conversations
The Role
The Chief of Staff will support the CMO and marketing team by driving strategic planning, operational excellence, and cross-functional integration to enhance marketing efficiency and impact.
Summary Generated by Built In

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

  • Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

  • Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

As Chief of Staff to the Chief Marketing Officer, you’ll be the strategic and operational right hand to the CMO and the marketing leadership team. You’ll help run marketing like a high-performance operating system—driving clarity, focus, and execution across all disciplines: Growth, Brand, Lifecycle, Product Marketing, and Marketing Operations.

Your mission is to turn strategy into impact—aligning people, plans, and performance. You’ll lead strategic planning, build data-driven decision frameworks, and ensure marketing runs efficiently, insightfully, and at scale. This role is ideal for a generalist with sharp strategic instincts, operational rigor, and a deep passion for building systems that enable creativity and growth.

Key Responsibilities

Strategic Planning & Execution

  • Partner with the CMO and marketing leadership to define strategic priorities and translate them into clear, measurable operational plans

  • Drive annual and quarterly marketing planning, OKRs, and scorecards that align to company growth goals

  • Lead cross-functional alignment with Sales, Product, Finance, and RevOps to ensure marketing priorities are resourced and executed effectively

Operational Excellence

  • Own the marketing operating rhythm: run weekly business reviews, quarterly planning cycles, and ongoing performance updates

  • Build scalable systems and frameworks for project prioritization, resource allocation, and budget management

  • Design and optimize marketing workflows that improve collaboration, reduce friction, and enhance execution speed

Analytics & Insights

  • Build and lead the analytics engine: forecast pipeline, model ROI, optimize channel mix, and drive investment decisions through data

  • Partner with Marketing Ops to develop trusted attribution models (MMM, MTA) and executive dashboards that connect spend to revenue

  • Lead business reviews that distill complex data into clear insights and actionable narratives

Cross-Functional Integration

  • Act as the “integrator” across marketing sub-functions—ensuring strategic initiatives land on time, within scope, and with clear accountability

  • Support CMO and marketing leadership in operational matters: vendor management, capacity forecasting, and high-ROI initiative prioritization

  • Collaborate with Product, Sales, and Customer teams to translate go-to-market strategy into coordinated execution

  • Attract top-tier talent to join our driven team

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

  • 5+ years of experience in strategy consulting, investment banking or a growth role within a high-growth startup

  • Strong strategic and analytical mindset with demonstrated ability to turn complex data into clear business decisions

  • Proven success driving operational excellence—building systems for planning, accountability, and performance management

  • Exceptional communication and influence skills; comfortable working across executive and functional teams

  • High ownership and bias for action: proactive, resourceful, and unafraid to roll up your sleeves

  • Thrives in ambiguity, loves solving hard problems, and brings energy and clarity to complexity

  • Willingness to work in person at our office 4-5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company

  • Medical, Dental and Vision premiums covered at 100%

  • Fully paid parental leave

  • Commuter benefits

  • 401k benefits

  • Monthly fitness stipend

  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch

  • Fun company social events through our Elise and the City program

  • Unlimited vacation and paid holidays

  • We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $150,000 - $220,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]

What the Team is Saying

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The Company
HQ: New York, NY
320 Employees
Year Founded: 2017

What We Do

EliseAI is a machine learning technology company based in New York City. Our mission is to improve life's most critical areas through AI automation.

Our state-of-the-art AI Assistant automates customer conversations across multiple channels to elevate customer service and improve the bottom line. Email, text, webchat, phone; we've built artificial intelligence that can respond to leads and customers 24/7 with accurate and helpful information. As of 2023, we’ve partnered with the top 200 property managers in America to automate leasing and increase access to housing.

We’re building a future of fully autonomous buildings and healthcare systems, similar to autonomous cars. Our technology takes on the repetitive, manual tasks that slow teams down, allowing them to monitor, decide, and act through AI. This reduces operational overhead while empowering people to focus on higher-value work.

Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave. Our employees work in person 4-5 days per week.

Typical time on-site: Not Specified
Company Office Image
HQNew York, NY
Chicago
Boston, Massachusetts
San Francisco, California
Learn more

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