Office Operations Assistant

Posted 5 Days Ago
New York City, NY
In-Office
20-30 Hourly
Entry level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
EliseAI - an AI startup automating complex housing and healthcare systems by deeply integrating AI agents into workflows
The Role
The Office Operations Assistant will manage office operations, support employees and visitors, coordinate supplies, handle travel logistics, and assist in events and office maintenance.
Summary Generated by Built In

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

  • Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

  • Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

EliseAI is looking for an Office Operations Assistant to work closely with our People Operations team in an administrative and facilities capacity. You’ll ensure the workplace is welcoming, efficient, and well-organized, while proactively supporting employees, visitors, and leadership, maintaining a high-quality office experience for all EliseAI employees.

Key Responsibilities

Office & Facilities Support

  • Oversee the daily office operations, including workspace organization, seating chart management, and upkeep of conference rooms and common areas

  • Collaborate with People Ops and IT in setting up desks and equipment for new hires

  • Own the coordination of seating assignments and desk moves for new hires and internal transfers in collaboration with team managers

  • Ensure storage spaces and common areas are organized and functional

  • Monitor cleanliness and maintenance needs; support coordination of repairs with vendors

Employee, Visitor & Security Support

  • Serve as the primary in-person support resource for employees and visitors

  • Provide general assistance, including wayfinding, hospitality, and employee requests

  • Own keycard lifecycle: issuing, deactivating, and tracking employee and visitor access

  • Handle packages, deliveries, shipping, and office equipment and resource requests

  • Support in the set up and organization of daily group lunch order through Grubhub Corporate

Vendor & Supplies Coordination

  • Support leadership in ordering and setting up new office furniture (e.g., desks) or coordinating repairs

  • Stock and monitor supply levels, maintain an inventory list, and place timely orders including kitchen supplies

  • Support vendors while onsite, ensuring proper access and adherence to protocols

Travel & Event Support

  • Support travel coordination for employees and guests, including booking flights, hotels, and local transportation

  • Assist with ordering meals or catering for meetings, training, and team events

  • Support logistics for visiting candidates, vendors, and executives

Office Moves, Events & Physical Support

  • Support office moves, seating changes, and space reconfigurations

  • Assist with moving, lifting, setting up, and organizing office furniture and equipment

  • Support setup and teardown for office events and team activities

  • Support basic maintenance tasks such as assembling furniture, organizing storage, and restocking supplies

  • Support ad hoc requests from different teams, including events, resources, and other cross-functional office needs

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

  • Strong organizational skills with attention to detail

  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

  • Strong communication and interpersonal skills for working with employees, vendors, and visitors

  • Problem-solving mindset with a proactive, hands-on approach

  • Basic technical aptitude for furniture assembly, office equipment, and access systems

  • Ability to manage travel logistics and food ordering with accuracy and efficiency

  • Ability to perform manual labor, including occasional heavy lifting

  • Timely and consistent attendance

  • Completes tasks efficiently and accurately with minimal supervision

  • Approachable, friendly, and team-oriented

  • Proactively asks, “What else can I support?” to improve the office environment

  • Willingness to work in person at our office 5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company in the form of stock options

  • Medical, Dental and Vision premiums covered at 100%

  • Fully paid parental leave

  • Commuter benefits

  • 401k benefits

  • Monthly fitness stipend

  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch

  • Fun company social events through our Elise and the City program

  • Unlimited vacation and paid holidays

  • We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The hourly rate for this role ranges between $20-$30 per hour. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]

What the Team is Saying

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The Company
HQ: New York, NY
400 Employees
Year Founded: 2017

What We Do

EliseAI builds vertical AI agents for housing and healthcare — sectors that together make up nearly 40% of household spending.

These agents automate high-volume workflows like leasing, maintenance, renewals, and patient intake, helping organizations cut costs, improve efficiency, and deliver better experiences.

How does it work?
EliseAI integrates directly into operational workflows:

Housing: Manages leasing, maintenance, renewals, billing, and resident communication.

Healthcare: Handles intake, scheduling, call-center operations, and patient follow-up.

Unlike traditional chatbots that only answer questions, EliseAI agents complete full workflows end-to-end — from scheduling and payments to work orders and record updates.

We’re building a future of fully autonomous buildings and healthcare systems, similar to autonomous cars. Our technology takes on the repetitive, manual tasks that slow teams down, allowing them to monitor, decide, and act through AI. This reduces operational overhead while empowering people to focus on higher-value work.

Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking founder-minded candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave. Our employees work in person 4-5 days per week.

Typical time on-site: Not Specified
Company Office Image
HQNew York, NY
Chicago
Boston, Massachusetts
San Francisco, California
Learn more

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