Chief Operating Officer (COO)
Remote (U.S.) | Executive Leadership
Help Shape the Future of True Rx Health Strategists
True Rx Health Strategists is seeking an accomplished and visionary Chief Operating Officer (COO) to join our Executive Leadership Team and help lead the next chapter of growth for our organization.
This is a unique opportunity for a transformational and entrepreneurial leader who thrives on building high-performing teams, improving organizational effectiveness, and translating strategic vision into measurable results.
Working closely with the CEO and Executive Leadership Team, the COO will play a critical role in strengthening operations, advancing enterprise-wide initiatives, and positioning True Rx for long-term success.
How You'll Make an Impact
Turn Strategy into Results
- Collaborate with executive leadership to drive company priorities and long-term business objectives.
- Ensure organizational focus, alignment, and accountability across multiple functions.
- Help shape the direction of the organization through strategic planning and thoughtful decision-making.
Build for the Future
- Evaluate and enhance systems, processes, and infrastructure to support continued growth.
- Lead initiatives that improve effectiveness, streamline operations, and increase organizational capacity.
- Establish meaningful performance measures and leverage data to drive business decisions.
Elevate the Experience
- Provide executive oversight of operational and clinical functions.
- Champion quality, innovation, and continuous improvement throughout the organization.
- Foster exceptional client experiences and long-term strategic partnerships.
Drive Innovation & Growth
- Identify emerging market trends, operational opportunities, and innovative solutions that support organizational growth.
- Partner with executive leadership to assess and advance strategic initiatives.
- Represent True Rx with clients, partners, industry stakeholders, and the broader healthcare community.
Lead People & Performance
- Inspire, coach, and develop high-performing leaders and teams.
- Promote a culture of accountability, collaboration, transparency, and results.
- Lead organizational change initiatives with confidence and purpose.
What You Bring
Education
- Doctor of Pharmacy (PharmD) required.
- Active pharmacist license in good standing required.
- MBA, MHA, MPH, or other advanced business degree preferred.
Experience
- 15+ years of progressive leadership experience within healthcare, pharmacy benefit management (PBM), or a related industry.
- 10+ years of executive or senior leadership experience.
- Proven track record of leading organizational growth, operational transformation, and performance improvement initiatives.
- Experience guiding complex organizations through periods of change and expansion.
- Ability to balance strategic thinking with operational execution.
- Exceptional relationship-building, communication, and leadership skills.
- Demonstrated success developing teams and driving organizational performance.
Preferred Qualifications
- Advanced healthcare-related degree preferred.
- Experience leading large, cross-functional teams and enterprise-wide initiatives.
- Deep understanding of healthcare operations, clinical strategy, regulatory requirements, and industry trends.
Why True Rx?
At True Rx, we're committed to transforming the pharmacy benefits experience through transparency, innovation, and exceptional service. As a member of our Executive Leadership Team, you'll have the opportunity to influence organizational strategy, lead meaningful change, and make a lasting impact on our clients, members, employees, and business partners.
This role offers the opportunity to help shape the future of an independent, growing organization while working alongside a collaborative leadership team focused on operational excellence and sustainable growth.
Location: Remote within the United States with periodic travel for onboarding, leadership meetings, client engagements, and business-related events.
Ready to make an impact? Apply today and help lead what's next at True Rx Health Strategists
True Rx Health Strategist Benefits:
- Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.
- Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.
- Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.
Our Story:
We’ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.
Our Mission:
True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.
Learn more about our remarkable team members.
Our Promise:
As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives.
True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members.
True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Doctor of Pharmacy (PharmD) degree
- Active pharmacist license in good standing
- 15+ years of progressive leadership experience in healthcare, pharmacy benefit management, or a related industry
- 10+ years of executive or senior leadership experience
- Track record of organizational growth, operational transformation, and performance improvement
- Experience guiding complex organizations through change and expansion
- Strategic thinking combined with operational execution
- Exceptional relationship-building, communication, and leadership skills
- Demonstrated success developing teams and driving organizational performance
- MBA, MHA, MPH, or other advanced business degree
- Advanced healthcare-related degree
- Experience leading large, cross-functional teams and enterprise-wide initiatives
- Deep understanding of healthcare operations, clinical strategy, regulatory requirements, and industry trends
What We Do
True Rx Health Strategists is a pharmacy benefits manager for employee benefit brokers and self-insured employers who refuse to accept the health care paradox: spending more on pharmacy benefits while employees get sicker. As Health Strategists, we deliver transparent pricing and proactive, pharmacist-led solutions guided by clinical expertise, not financial incentives. Where traditional PBMs process claims, we solve health problems. Where others use call centers, we put pharmacists directly in touch with patients. Through health innovation, we address America's biggest health challenges including diabetes, obesity, and mental health. Our clinical programs deliver measurable outcomes: 93% of diabetes patients reach their A1C goals, and weight management patients average 6-15% weight loss. We deliver the True Experience through personalized support and exceptional care. Real-time answers from clinicians and account managers who know your employees. Transparent pricing with no hidden fees. A family-owned partner that answers to clients, not shareholders. Five generations of our family have been in pharmacy. We built True Rx to be the kind of partner we'd want if we were responsible for both the health and the costs of the people we serve. An Inc. 5000 Fastest-Growing Private Company, True Rx serves clients nationwide with industry-leading clinical outcomes and transparent pricing. For more information, visit truerx.com.
