Chief Operating Officer - Restaurants

Posted 2 Months Ago
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New York, NY, USA
In-Office
Expert/Leader
Agency • HR Tech • Marketing Tech • Professional Services
The Role
Lead and scale all restaurant operations for a high-growth group: build leadership and operating infrastructure, drive sales/profitability, optimize labor, open new units, improve systems and KPIs, and ensure consistent brand standards and guest experience.
Summary Generated by Built In

We are partnering with a rapidly growing restaurant group seeking a transformational Chief Operating Officer to help lead the next phase of growth. This executive will oversee all restaurant operations while building the infrastructure, leadership team, and operating disciplines necessary to scale a high-performing organization.

This is not a maintenance role. We're looking for a builder who thrives in growth environments, understands how to scale multi-unit operations, and can develop leaders while delivering exceptional financial performance and guest experiences.

Responsibilities
  • Lead all field operations across the restaurant portfolio.
  • Develop and execute the company's operational growth strategy.
  • Build and mentor Regional Directors, Directors of Operations, and field leadership teams.
  • Drive same-store sales growth, profitability, labor optimization, and operational excellence.
  • Improve systems, processes, and accountability throughout the organization.
  • Partner closely with the CEO and executive team on long-term strategic initiatives.
  • Create scalable operating procedures to support aggressive unit growth.
  • Lead new restaurant openings, operational integrations, and market expansions.
  • Champion culture, leadership development, and employee engagement across the organization.
  • Utilize data and KPIs to identify opportunities and improve performance.
  • Ensure consistent execution of brand standards and exceptional guest experiences.
Qualifications
  • 15+ years of multi-unit restaurant leadership experience.
  • Experience leading regional or national restaurant operations.
  • Proven success scaling restaurant brands through periods of significant growth.
  • Strong financial acumen with deep understanding of restaurant P&Ls.
  • Demonstrated ability to build high-performing leadership teams.
  • Experience partnering with private equity, founders, or growth-oriented ownership groups is highly preferred.
  • Comfortable balancing strategy with hands-on execution.
  • Excellent communication, coaching, and leadership skills.
  • Bachelor's degree preferred.

Skills Required

  • 15+ years of multi-unit restaurant leadership experience
  • Experience leading regional or national restaurant operations
  • Proven success scaling restaurant brands through periods of significant growth
  • Strong financial acumen with deep understanding of restaurant P&Ls
  • Demonstrated ability to build high-performing leadership teams
  • Experience partnering with private equity, founders, or growth-oriented ownership groups
  • Comfortable balancing strategy with hands-on execution
  • Excellent communication, coaching, and leadership skills
  • Bachelor's degree
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The Company
15 Employees
Year Founded: 2023

What We Do

Leap Brands is a multi-faceted service provider focused on talent acquisition, M&A, recruiting, marketing, and advisory services, dedicated to building value through executive search and strategic growth for job seekers and employers.

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