Chargehand Partsperson

Company:Finning Canada

Number of Openings:1

Worker Type:Permanent

Position Overview:Finning Canada is seeking a Chargehand Parts Journeyperson to join our great team in . As the Parts Journeyperson, you are responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system.
What’s In It For You?
• $56.60 / hour
• Paid breaks, vacation, sick and flex time
• Overtime and double time hours may be available
• Industry leading Employer paid benefits
• Employee Share Purchase Plan options
• RRSP and Retirement Plan options
• Boot Allowance
• Employee Rewards – exclusive access to discounts and perks
• CAT Dealer grade training
We look forward to you joining our team!

Job Description:

Duties and Responsibilities:

• Instruct and mentor others in the safe performance of their work
• Parts Coordination related to customer equipment maintenance and repair, in both the shop and field
• Consistency in communicating estimated delivery dates to the service operations team
• Communicate shipping options and freight estimates to the Service Operations team
• Follow up on requests from the service team and remain accountable until the transaction is complete
• Delivery of parts to various locations as determined by the service supervisors and CSM
• Participate in parts related special projects and assignments
• Participate in call quality and performance initiatives as required

Other functions may include but are not limited to:

• NEP sourcing of CAT and non-CAT parts
• Procurement of non-CAT parts
• Managing backordered parts

Qualifications:

• Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• Ability to deal with difficult situations and potentially unhappy customers
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
• Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.

Important Details:

• This position is a Monday – Friday shift based out of Williams Lake
• Candidate selection will be in compliance with the terms of the current collective agreement 
• Union Membership: You are required to become a member of the Union associated with this position. This will be effective immediately and will result in union dues being deducted from your pay. The terms and conditions of your employment will be governed by the Collective Agreement.

Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.