Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
A member of the Transactional Services team involved in developing and maintaining relationships with the coverage team to help managing channel requirements for a portfolio of Corporate and Business Banking Customers.
Job Description
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To sell and maintain the Absa channel product range developed for Transactional Services, ensuring the business remains competitive.
- The key products covered under this role are - Direct Banking Channels (Online banking-Absa Access Online, Trade Management Online, Host Channels).
- Provide technical and client support in relations to Channel onboarding and utilisation.
- To deliver performance excellence through working as part of a team which undertakes a wide range of processing and client servicing activities.
- Undertake required processing activities for all new channel onboarding
- Assist in pushing for utilisation of all corporate channels
- Support on providing statistical figures and MI on a regular basis as requested
- Monitor manual transactions to ensure the shift to digital
- Act as point of contact for Channel team for customer queries and maintenance from stakeholders
- Other duties as assigned in accordance with the role within the channel team.
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Encourage and contribute to sharing of skills and knowledge within the team.
Support the Transactional Services team in the achievement of the team’s targets
Constantly seek to improve ways of working
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Ensuring compliance and adherence to Absa Group Policies and procedures
Preferred Education & Experience:
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Degree with minimum 1-2 years relevant experience or equivalent of 1 year bank related experience.
Education
Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)
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What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
