Channel Sales Specialist (North America)

About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About the Role

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

Responsibilities include but are not limited to

• Work closely with the Channel Sales Manager, North America and other team members in the department
• Market mapping of the travel agent and telecom retail universe in key cities across North America and creating a distribution roadmap to achieve maximum penetration across the universe
• Onboard and support new partners as they join the Airalo partner community
• Build and maintain fruitful relationships with the store managers / owners to drive mutual growth
• Drive visibility and brand awareness for Airalo at point of sale through merchandising / employee training
• Design and manage a program to educate retailers and travel agents on eSIM adoption
• Conduct competitive research and define the Airalo retail distribution roadmap to maintain Airalo’s status as the preferred provider across partners
• Collaborate and work with different internal and external stakeholders to develop and execute projects/opportunities successfully
• Own and deliver monthly, quarterly and annual OKRs for your channel with regular tracking and progress reports
• As a core member of the North America squad, always explore ways and means to further consolidate Airalo’s dominance in North America

Must-Haves

• 4+ years of experience in retail channel sales or business development in the travel or telecom industry
• Good understanding of the retail (preferably the travel and / or telecom retail) channel in North America
• This is a largely relationship driven channel. You must be able to forge and nurture relationships with stakeholders across the channel
• Ability to narrate a good story - Airalo’s unique story and the problem we solve for our users makes it a compelling pitch for partners
• Ability to employ sales techniques, including effective questioning, objection handling, consultative selling, and solution selling
• Ability to multi-task
• Experience with sales and partnerships tools
• Perfect verbal and written communication skills in English and, ideally, Spanish and/or French

Good to Have

• Familiarity with the travel or telecom industry
• Prior work experience in the travel or telecom industry
• Knowledge of eSIM and GSMA-related technologies and services
• Certificates and courses in sales and partnerships

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.