Responsibilities
- Deep understanding of the contact center, CX, and AI market, and identify strong AI/CX/CCaaS-focused Channel Partners to align with Regal
- Create an outbound GTM strategy to educate and empower TSD teams and sub-agents in the AI/CX/CCaaS space
- Create enablement and marketing material for virtual and in-person channel events
- Develop, monitor, and adjust the strategy, ideal partner profiles, and engagement tactics to continuously improve results
- Track partner engagement, opportunity creation/ registration, revenue, and adoption
- Ownership and management of TSD and sub-agent relationships in region
- Reporting, budget, and forecast channel partner quarterly pipeline generation and growth
- Travel expectations: 2-3 weeks per month domestically with flexibility to adapt to plans on short notice
About You:
- 4-5 years of experience working with the channel ecosystem, with strong self-starter capabilities
- Prior experience working with strategic players in the Contact Center industry, in particular Technology Service Distributors (TSD)- AVANT, Intelisys, and Telarus
- Prior experience working with marketing teams on developing unique and creative events/roadshow strategy to engage channel partners
- Demonstrated experience delivering successfully against predetermined growth KPIs and targets
- Demonstrated relationship-building skills and established strategic network
BENEFITS/PERKS:
- We care about your health!
- Medical, Dental, and Vision plans - 80% covered by the company
- Flexible PTO & 11 paid holidays/year
- Subsidized ClassPass membership
- We care about future you!
- 401k Plan
- Paid parental leave
- Pre-tax commuter benefits
- We care about connection!
- In-office breakfast and snacks daily
- Happy hours, team outings, & annual off-sites
- Complete laptop workstation
- & more to come!
Top Skills
What the Team is Saying
What We Do
Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action.
Our Values
Customers are Royalty
We serve our customers above all else. If we don’t earn their love, someone else will.
Fast Execution Wins
We work with urgency and speed because by moving forward we learn more about how to solve the problem than by theorizing.
Growth Mindset
Your learning curve should be as steep as the company’s growth curve.
Data Beats Opinion
We make decisions based on analysis and data, not anecdotes.
Enjoy the Journey
We bring our whole selves to work and build meaningful friendships. We appreciate, and are kind to, each other.
Why Work With Us
At Regal.ai, every team member makes an impact. We move fast, solve complex challenges, and build game-changing AI solutions—together. Our culture thrives on fast execution, data-driven decisions, and continuous learning. If you want to grow, be challenged, and work with brilliant, motivated people, Regal.ai is where you want to be.
Gallery
Regal.ai Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We're in the office Tues-Thurs & WFH/Office Optional on Mon/Fri. Our HQ is in NYC. Annual offsites in fun spots such as Breckenridge, Miami, CT & more!
