Channel Program Manager

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in California, USA
Remote
130K-165K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The AI Connectivity Company
The Role
Designs, launches, and manages enterprise partner and channel programs, including reseller, alliance, MDF, deal registration, enablement, rules of engagement, and partner portals. Coordinates with Sales, Marketing, Finance, Operations, and technical teams; documents processes, manages partner communications and feedback, tracks program metrics, and oversees compliance and global execution.
Summary Generated by Built In

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Channel Program Manager Responsibilities
  • Collaborate across Channels & Alliances teams to gather requirements for programs

  • Design, build, and manage partner programs, including the Program Guide, MDF program, reseller, services, alliances, and deal registration program

  • Design program guides that detail requirements and benefits, terms and conditions, etc.

  • Design, build, and launch the partner portal

  • Manage all communications to the channel via the portal, newsletters, and social channels

  • Design and launch field/channel rules of engagement

  • Design and launch field enablement on the partner program, rules of engagement, deal registration, how to partner, etc.

  • Collect and manage feedback from channel partners into the ongoing roadmap for the channel program

  • Work cross-functionally with Sales / Partner Operations, Marketing, Finance, Enablement, and technical teams to secure, operationalize, and manage all committed benefits to partners

  • Document policies and processes to support all aspects of the program and enable global execution

  • Establish and track program metrics, and run a quarterly compliance process with the Channels & Alliances field

  • Partner closely with peers in Marketing and Sales Operations


Channel Program Manager Requirements
  • Bachelor's degree with demonstrated progressive experience in channel programs

  • Experience building and managing a partner program in the enterprise software space

  • Excellent communication, analytical, and organizational skills

  • Execution- and revenue-focused

  • Strong project and program management skills, with the ability to leverage, manage, and lead virtual teams

  • Successfully designed, built, and managed partner portals
    #LI-JS2

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.

Skills Required

  • Bachelor's degree
  • Demonstrated progressive experience in channel programs
  • Experience building and managing partner programs in the enterprise software space
  • Excellent communication, analytical, and organizational skills
  • Execution- and revenue-focused approach
  • Strong project and program management skills
  • Ability to leverage, manage, and lead virtual teams
  • Experience designing, building, and managing partner portals

Kong Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kong and has not been reviewed or approved by Kong.

  • Leave & Time Off Breadth — Flexible PTO, company-wide Unplug Days, and a four‑week paid sabbatical after five years are prominently offered to support rest and work–life balance. These programs are presented as meaningful perks beyond base pay and are highlighted across official materials and third‑party summaries.
  • Healthcare Strength — U.S. medical, dental, and vision coverage is described as strong, with plan quality drawing positive sentiment. Solid healthcare appears to contribute meaningfully to overall satisfaction with the total package.
  • Equity Value & Accessibility — Stock options are offered to most employees, creating ownership upside alongside cash compensation. Equity is positioned as a visible component that helps keep offers competitive for certain technical and go‑to‑market roles.

Kong Insights

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The Company
HQ: San Francisco, California
1,000 Employees
Year Founded: 2017

What We Do

Kong Inc., a leading developer of API and AI connectivity technologies, is building the connectivity layer for AI. Trusted by the Fortune 500 and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. No AI without APIs.

Why Work With Us

It starts with how we show up for each other. We’ve created a workplace that’s intentionally flexible, deeply inclusive, and built for meaningful collaboration — whether virtual or in person. We trust our teams to own their work, and we give them the support, tools, and freedom to grow.

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