Inside Channel Account Manager

About Adaptive
Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks, founded by Brian Long and Andrew Jones—proven entrepreneurs behind Attentive (Forbes Cloud 100, $10B+ valuation) and TapCommerce (acquired by Twitter). In 2025, Adaptive raised $55M, led by a16z and the OpenAI Fund, marking OpenAI's first-ever cybersecurity investment.

As generative AI drives new cyber threats, Adaptive is building the defense layer every organization needs. Our platform combines personalized security training, AI-driven attack simulations, and automated threat triage, all powered by the Adaptive Risk Intelligence Engine to quantify human risk at the individual level. Trusted by top banks, tech companies, and healthcare organizations, we protect teams from emerging threats like deepfakes, smishing, and voice scams. With a solid product foundation and a $200B+ market to transform, we're just getting started.

The Role
Adaptive is seeking an Inside Channel Account Manager to support the company’s fast-growing Partnerships team. In this high-impact role, you’d play a pivotal role in building, strengthening, and scaling channel partnerships to drive high-quality sales opportunities.

If you thrive in fast-moving environments, love untangling operational challenges, and enjoy collaborating across teams, this role is built for you. Your work will directly advance our mission of defending organizations against emerging AI-driven cyber threats.

What You’ll Do

• Drive New Leads: Outreach and follow-up to schedule partner and customer demos. Map customer and partner data to identify high-potential prospects and uncover new joint opportunities. Create tailored marketing collateral that help partners generate new leads and build demand.

• Prepare for Demos: Equip Account Executives and partners with demo accounts and personalized collateral to set them up for successful customer presentations.

• Manage Reporting Data: Maintain clean, accurate Salesforce data and build reports and dashboards that give the team clear, actionable insights.

• Own Partner Portal: Deliver a well-organized, up-to-date portal experience that makes it easy for partners to access the resources they need.

• Deliver Partner Incentives: Run the end-to-end workflow — from eligibility tracking to documentation and approvals — to ensure partner incentives are delivered accurately and on time.

• Lead Special Projects: Evaluate new tools, help build training assets, develop presentation materials, and identify AI-driven ways to generate new business opportunities.

Who You Are

• Organized: Know how to prioritize what matters most and stay on top of details in a fast-paced, high-growth environment.

• Resourceful: Take ownership, learn quickly, and enjoy building or improving processes that help teams work more efficiently.

• Experience with Salesforce: Value clean, accurate data and enjoy creating reports and dashboards that turn information into actionable insights.

• Collaborative: Navigate cross-functional work with ease, keeping teams aligned through clear, consistent communication.

• Motivated by Impact: Energized by work that directly supports partners, strengthens the sales engine, and drives measurable revenue growth.

What We Offer

• Strategic Role: A chance to play an important part in one of the most exciting and fast-growing cybersecurity startups in the world.

• Equity & Growth: Equity in a high-upside, venture-backed company led by experienced founders.

• Comprehensive Benefits: Premium medical, dental, and vision coverage to support your health and well-being.

• Culture of Excellence: A high-performance environment that values speed, precision, and true ownership.

• Collaborative Environment: An in-office team across New York, San Francisco, and Los Angeles, united by a mission to build something that truly matters.

If you are high-agency and motivated to help build a world-class company, we want to hear from you. Join us in our mission to outsmart AI-powered threats and protect organizations around the world.