Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
The Inside Channel Development Representative is responsible for enabling and supporting non-managed partners by providing timely, high-quality assistance across licensing, product inquiries, and partner program engagement. This role acts as a key point of contact for partners interacting with Veeam, ensuring a smooth experience and driving long-term collaboration within the partner ecosystem.
What You’ll Do- Provide reactive support to non-managed partners within defined SLAs (48 hours), including licensing and product-related inquiries
- Assist partners in progressing and closing Veeam deals
- Support onboarding by enrolling and activating new partners in the Veeam ProPartner Network
- Collaborate with Distribution Managers and internal teams to efficiently manage partner requests
- Build and maintain strong knowledge of Veeam products and their value for partners
- Promote adoption of the ProPartner Portal and Partner University
- Support partner engagement initiatives, including reactivation campaigns and outreach activities
- Keep partners informed about Veeam promotions, updates, and news
- Bachelor’s degree in Business, Marketing, or a related field (preferred)
- Fluent English (written and spoken)
- French at B2 level or higher (preferable)
- Strong communication and interpersonal skills
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Comfortable working in a fast-paced, goal-oriented environment
- Ability to work both independently and collaboratively
- Strong written and verbal communication skills (email, messaging, phone)
- Previous experience in sales or customer support is a plus
- Motivation and curiosity to learn about technology and Veeam products
- 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychological support
- Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
- Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
- Free access to Bookster library platform
- Continuous learning opportunities via LinkedIn Learning, O’Reilly, mentoring programs, workshops, and global learning events
#LI-AP1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
What We Do
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.
