Channel Account Manager, New England Territory, CX/CCaaS Required

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 Experience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

The Channel Account Manager (CAM) is part of the Indirect Channel sales organization and is responsible for sales and revenue growth in a geographic territory which includes designated Regional Partners, Sub-agents and branches of National Partners. Our Channel Account Managers are expected to use consultative and strategic selling skills along with a strong understanding of the UCaaS industry to consistently achieve quota attainment as assigned by management. They are also expected to develop highly productive reseller and referral partner relationships so that partners become self-sufficient in marketing and selling our products. This role should be based in or close to a New England state and will be working with partners in the New England region. This role is fully remote with travel as needed.
Responsibilities
Discover and manage sales opportunities with all designated Partners in region, providing accurate and updated sales funnel with current status
Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce
Manage and execution of Partner planning document
Develop territory plan, including documenting recruiting strategy
Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities
An in-depth knowledge of the features and benefits and requirements of all Alliances routes to market and the ability to articulate it to Partners along with the value proposition
Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources
Train partners on product, processes, and effective sales techniques
Escalate any pricing, SLA or other issues as needed
Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate
Disseminate all communications and announcements
Coordinate local Partner participation in events and training
Drive product and promotions and programs
Read all communications and maintaining a high level of knowledge on all products, programs and promotions
Recruitment of partners in territory into partner program
Qualifications
5+ years of related experience in the Channel with Channel Partners
Proven success of building strong relationships and partnerships
Advanced understanding of company's telecommunications products and network capabilities
Minimum of intermediate understanding of company financial measures and advanced understanding of telecommunications industry and indirect sales model

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

$190,875.00 - $318,125.00

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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