Channel Account Manager, LATAM

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

The Channel Account Manager (CAM) for Latin America will align with our regional Partners to drive Instructure practices based around pipeline creation and delivery and implementation capabilities. Working closely with our direct sales team, you'll be expected to use consultative and strategic partner recruiting and development skills along with a strong understanding of the Educational Technology industry. The successful candidate will drive pipeline sourced by partners, help Channel Partners grow their business as representatives of the Canvas brand, and will partner with the sales team to help partners deliver a customer experience that is world class.

What you’ll do:

• Discover and support sales opportunities with all designated Partners in region, working to accelerate pipeline in the region sourced thru partners

• When necessary, facilitate engagement with partners to solve procurement challenges on Instructure sourced deals

• Provide accurate and detailed weekly, monthly and quarterly pipeline forecasts while supporting partners engaged in sourcing and influencing customer deals

• You will be responsible for recruiting of strategic partners in the region and, working closely with partners, will develop account plans to drive practice growth and impact

• Assist Partners in broadening their product expertise and marketing and delivery capabilities

• Coordinate Partner engagement with the sales team to drive deals, along with facilitating access to Sales Engineering, partner Marketing and overlay resources as appropriate

• Disseminate all communications and announcements

• Coordinate local Partner creation and participation in events and training

• Drive product and promotions and programs with and through partners, in coordination with partner marketing and enablement

• Attend Shows and conference calls, as designated by management

• Read all communications and maintaining a high level of knowledge on all products, programs and promotions

• Manage tasks to completion per project schedule, or direction from manager/management independently

• Lead the maintenance of up-to-date information on company website(s) such as webinar recordings, price lists and channel partners, & contact information

• Support the development of collateral related to Instructure sales for Channel Partners

What you will need to know/have:

• Fluency in Spanish and Portuguese

• Understanding of technology use in education and LMS marketplace and companies

• 4+ years’ of related experience working in co-sell motions with partners in countries including Mexico, Brazil, Argentina, Chile, Perú and Colombia

• Proven success of building strong relationships and partnerships

• Minimum of intermediate understanding of company financial measures

• Engaging, friendly and articulate executive presence whether communicating in person or remotely

• Self-motivated and competitive with the ability to prioritize and manage competing demands in a fast-paced environment

• Create internal & customer facing presentations and materials (email etc.)

• Experience with Microsoft Office Tools, Google Apps

• Manage multiple, competing demands to reach project deliverables and meet deadlines

• Ability to engage with cross-functional work teams

• Demonstrate strong written and oral communication skills

• Ability to travel regularly

• We’ve always believed in hiring the very best people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Learning and development resources, including professional development tools and tuition reimbursement, to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.