Jobs at Instructure

Lead go-to-market strategy and sales execution across North and Latin America. Build and manage a distributed sales organization, drive revenue, pipeline health, and forecast accuracy, partner cross-functionally, represent the region to strategic accounts, and evolve scalable GTM structures.

Support Account Executives across the sales cycle by researching leads, analyzing customer data, creating engagement plans, scheduling meetings, drafting business cases and pricing, processing contracts, and maintaining Salesforce records. Participate in product shadowing and post-sales reviews to support enterprise SaaS sales for higher education accounts.

Provide first-line technical support for Canvas LMS via phone, chat, and ticketing. Troubleshoot and resolve user issues, escalate to L2 when needed, document actions, mentor peers, and create support documentation.

The Regional Vice President will lead a sales team to drive revenue growth for educational technology solutions, managing the team, strategies, and partnerships.

Lead design and execution of revenue enablement programs for sales and customer success. Manage a US-based enablement team, align enablement strategy with leaders, adopt tools (Salesforce, Clari, Gainsight), use data to measure impact, curate playbooks and content, and support sales kickoff and global collaboration to drive pipeline, bookings, and retention.

Manage and optimize the GTM technology stack (Salesforce, Marketo, Outreach, Gainsight), lead integrations, automate processes, support and train GTM teams, build reports/dashboards, manage vendors, ensure data governance and run GTM systems projects from design through deployment.

Provide technical consulting for SaaS platform implementations, including SSO and data integrations, LTI app setup, role/permission configuration, migrations, API guidance, JavaScript/CSS overrides, documentation, scoping, and customer-facing support.

Lead AI-powered insights and analytics products, define strategy, develop user-focused experiences, collaborate across teams, and track success metrics to improve learning outcomes.

Drive growth and long-term success for Canvas LMS customers across the BeNeLux. Manage strategic accounts, secure renewals and enterprise deals, support adoption, forecast pipeline, advise Product/Customer teams, and represent Instructure at events (≈30% travel).

Run analyses and experiments to drive product adoption, engagement, and revenue. Design and evaluate A/B tests and causal studies, build models, extract and visualize data, partner with cross-functional teams, and use AI tooling to accelerate analysis and communicate actionable insights.

Lead complex analytical initiatives to drive product adoption, engagement, and revenue. Design and run A/B tests and causal analyses, build and deploy models, partner with cross-functional stakeholders, mentor peers, and apply AI tooling to improve analytical throughput and decision-making.

Lead the Assessments product domain owning retention, ARR growth, platform modernization, and go-to-market strategy. Manage and coach a team of Product Managers, partner with customers and cross-functional teams, set investment priorities, and report progress against annual plans. Travel ~25%.

The Manager of Customer Marketing will drive adoption, retention, and expansion for K-12 customers, designing programs, executing campaigns, and aligning with cross-functional teams.

The Associate Revenue Accountant supports revenue accounting, ensures accuracy in financial reporting, assists with month-end close, prepares journal entries and reconciliations, and analyzes revenue contracts according to ASC 606.

Provide technical consultation and configuration for SaaS implementations, including authentication and SIS integrations, API and SQL work, middleware testing, custom tooling, documentation, and end-to-end solution ownership while collaborating with customers and internal teams.

Lead GTM finance for planning, forecasting, P&L ownership, headcount/resource planning, commission analysis, and financial reporting. Mentor a senior analyst, build repeatable processes, support strategic initiatives with financial modeling, and identify AI-driven automation opportunities across GTM Finance.

The Senior Data Scientist will own the ML lifecycle, design AI services, implement MLOps practices, and mentor team members in production ML capabilities.

The Senior Applied Data Scientist will develop knowledge tracing and learner models, ensuring they are valid, trustworthy, and scalable while collaborating with engineering and product teams.

The Senior Applied Data Scientist will develop and operate retrieval and semantic systems for AI products, ensuring relevance and performance metrics. Responsibilities include managing vector store selection, indexing pipelines, and retrieval evaluation while partnering with cross-functional teams for effective implementation.

The Product Specialist acts as a liaison between Product and go-to-market teams, focusing on product knowledge, competitive intelligence, and customer insights to drive product adoption and strategy.