Change Release Mgr (Technical Release)
Duration: 12 months
Start Window: ASAP
Work Location: On-Site (Miami) 4200 West Flager Street Maimi
Position Summary
We are seeking a 3-5-year experienced Change Release Mgr. (Technical Release) to assist with requests from change creation, coordination, closure, and reporting.
Key Responsibilities
· Facilitate change management process execution and automation
· Create and Manage RFC’s (request of change) for enhancements of Substations
· Coordinate approved change management tools are used for process execution
· Coordinate change documentation technical approval for work execution
· Apply technical experience to help assess change impact and possible conflicts
· Manage and coordinate all activities necessary to control, track and audit changes in the environment.
· Respond to inquiries regarding change management process and RFC’s
· Manage stakeholder expectations and work with them for coordination for each change
· Design status reports to track progress
· Report and present release management status to project team
· Complete work aligned to the project team’s service level agreements
· Collaborate with change and release teams for implementation of change and release process enhancements, tools, metrics and reports
Skills Required
- 3-5 years experience in change and release management
- Experience creating and managing RFCs (requests for change) for substations
- Experience with change management tools and process automation
- Ability to assess technical change impact and identify conflicts
- Experience coordinating technical approvals and change documentation
- Stakeholder management and coordination for scheduled changes
- Experience designing status reports and presenting release management metrics
- Experience working to project team service level agreements (SLAs)
- Collaborative experience with change and release teams to implement process enhancements
What We Do
Five Rivers IT Provides IT infrastructure solutions to Small and Medium Businesses. Five Rivers IT strives to help businesses drive productivity, maximize value and increase reliability within their IT infrastructure. We accomplish this by providing our clients with the best IT architects, infrastructure solutions, data management and cloud services available. At Five Rivers IT, we build reliable IT infrastructures so you can run your business with peace of mind. We believe that IT solutions are the tools needed to run your business, and should not become your business. We avoid this scenario by partnering with our clients to determine effective solutions, often acting as their own IT staff, if necessary. Whether it’s an office move or moving to a cloud-based platform, we provide the knowledge, know-how and dedication necessary to get the work done – on time and within budget. Five Rivers IT offers strategic planning, project management and technical services that enable you to garner control of your IT systems. From conducting comprehensive requirement analyses to providing custom tailored solutions, Five Rivers IT is ready, willing and able to meet all of your technology needs.
