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Key Responsibilities and Accountabilities
Manage Change and Release teams to ensure efficient & effective level of support.
Provide support to ensure alignment with the various business strategic objectives & priorities in terms of scheduled deployments
Leads the effort of defining the IT strategic direction for change and release management tools for IT to ensure the process requirements are built in.
Identify, improve and implement change in processes, procedures and practices to achieve efficiency and effectiveness in managing change and release.
To be responsible for the delivery of effective change an release management
Ensure timely reporting, planning, managing risks / issues, appropriate escalation in managing change requests for release.
Managing Vendor performance
People Management
Plan & manage resources to meet function needs.
Plan & execute staff resource development & training plan & develop pool of system experts to maintain & engagement with business users.
Administration
Monitor staff performance & conduct performance appraisals.
Checking monthly staff claims & approving staff leaves
Jobholder Requirements
Education/Qualification
Bachelor's degree in Computer Science or related field.
Experience/Requirements
Minimum 10 years of experience in managing Change and Release management.
5 years of previous relevant experience in project change, in particular with bank systems and standard change mgt. methodologies and change assurance.
8 - 10 years of experience in information systems operations in systems analysis or development.
Sufficient knowledge and understanding of the technology arena
Must have strong leadership and Management skill to managing technical staff, assigning and organizing tasks, overseeing implementations and managing budget.
Knowledge of software development lifecycle is preferred.
Demonstrated ability to coordinate cross-functional work teams toward task completion.
Demonstrated effective leadership and analytical skills.
Advanced written and verbal communication skills are a must.
Certification/Licensing Requirements (not necessary but an added advantage)
ITIL Foundation V3 is required.
ITIL intermediate in Service Transition is required, or/ and
ITIL Managing of LifeCycle & ITIL Expert is preferred.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
