We currently have a vacancy for a Change & Release coordinator fluent In English, to offer his/her services as an expert who will perform their services remotely within EU. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
- Coordination of the operational changes and releases of all live service elements, with focus on planning, coordination of resources and activities, and version controlling, whilst maintaining quality and minimising risk;
- Ensuring that Release and Change Management Key Performance Indicators (KPIs) are reported, and their targets are met;
- Coordinating with DevSecOps Engineers and other technical teams for deployments, automation improvements and release optimisation;
- Collaborating with project and operational teams to ensure effective system change and release implementation;
- Assisting in support models set up and in managing transition of projects and new services into the business-as-usual model;
- Coordinating with suppliers, contractors, 3rd parties, etc. to ensure timely change and release implementation.
Requirements
- University degree in IT or relevant discipline, combined with minimum 5 years of of experience in IT operations or/and IT service management and delivery.;
- Experience working within ITIL-aligned frameworks and structured change and release-management processes;
- Excellent understanding and practical knowledge of ITIL service management processes, including Incident, Problem, Change, Release, Event and Knowledge Management;
- Proficiency with IT service management tools such as Service Now;
- Understanding of CI/CD pipelines and configuration-management tools;
- Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules and priorities;
- Certifications: ITIL Foundation or higher (or equivalent) is mandatory;
- Agile or DevOps certification and/or Project management certification is an asset;
- Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (ST/CRR/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (www.eurodyn.com) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Skills Required
- University degree in IT or relevant discipline
- Minimum 5 years experience in IT operations and/or IT service management and delivery
- Experience working within ITIL-aligned frameworks and structured change and release-management processes
- Practical knowledge of ITIL service management processes including Incident, Problem, Change, Release, Event and Knowledge Management
- Proficiency with IT service management tools such as ServiceNow
- Understanding of CI/CD pipelines and configuration-management tools
- ITIL Foundation certification or higher (mandatory)
- Agile or DevOps certification and/or Project Management certification
- Excellent command of the English language
- Ability to manage multiple high-priority efforts and adjust to changing requirements
What We Do
EUROPEAN DYNAMICS is a leading Information Technologies service provider and software developer in the field of e-government, operating internationally as a group of companies, with offices and antennas in Athens, Berlin, Basel, Brussels, Copenhagen, London, Luxembourg, Nicosia, Stockholm, etc. The group designs, develops, supports and operates complex IT systems and commercialises a wide range of software products in the field of e-government, using state-of-the-art technologies. EUROPEAN DYNAMICS employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). The group’s staff is multilingual and multinational with in-depth experience in the delivery of services to the government sector worldwide. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. Customers include government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. The company has an extended expertise in the areas of e-Government, e-Business, e-Procurement, e-Collaboration, groupware and workflow, content, document and knowledge management, communications middleware, network management, ICT security, broadband and mobile applications. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy
