Change Manager

Position:
Change Manager
Job Description:
ABOUT THE ROLE
A change manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.
The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.
This person will work through many others in the organization to succeed. The change manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor.
The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The change manager will also support project teams in integrating change management activities into their project plans.
Change Manager at Arrow is typically responsible for:

• Applying a structured methodology and lead change management activities
• Applying a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
• Support the design, development, delivery and management of communications
• Conduct impact analyses, assess change readiness and identify key stakeholders

Additional responsibilities may include:

• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Consult and coach project teams
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Support organizational design and definition of roles and responsibilities
• Integrate change management activities into project plan
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
  A FEW THINGS YOU'RE AN EXPERT AT

• Typically at least 4-8 years experience in the conduct of change
• Understanding of back-office and finance processes and user profiles models
• Strong communication and stakeholder management skills
• Fluent knowledge of English; knowledge of German will be an advantage
• Exceptional communication and active listening skills
• Organized with a natural inclination for planning strategy and tactics
• Experience in Implementing process and across the countries (i.e. Salesforce, Microsoft AX,) would be of big advantage

OUR OFFER

• Interesting career development opportunities in a quickly growing environment
• Diverse and interesting work in multinational team and exposure to many projects, customers and experiences
• Private medical care program
• Multisport program membership

ABOUT US
Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. With 2016 reported revenue of $24 billion, Arrow is a Fortune 200 company on the list of US Fortune 500 companies.
Working with Arrow puts you in the forefront of technology. Engage and discover the possibilities when you take your career to the unequivocal leader of IT distribution and services. Every day, our teams are developing value added solutions that are deployed in thousands of customers to optimize, secure and control their IT infrastructure.
Location:
MA-Casablanca, Morocco (Boulevard Damman)
Time Type:
Full time
Job Category:
Business Support