Change Manager

Posted 2 Days Ago
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Hiring Remotely in Pennsylvania, USA
Remote
Mid level
Information Technology • Software
The Role
Lead and coordinate change management activities using ServiceNow; facilitate meetings, communicate timelines and impacts, track documentation and reporting, prepare Excel-based reports, and collaborate with stakeholders to ensure successful implementation.
Summary Generated by Built In

Adept Consulting Services is seeking a professional, organized, and personable Change Manager to support change management initiatives and ensure changes are communicated and executed effectively across the organization.

The ideal candidate is a strong leader who is comfortable facilitating meetings, collaborating with customers and stakeholders, and managing multiple priorities in a fast-paced environment. Experience using ServiceNow and strong communication skills are essential for success in this role.

Responsibilities
  • Lead and facilitate change management meetings.
  • Coordinate and manage change requests throughout the change lifecycle.
  • Collaborate with customers, stakeholders, and internal teams to ensure successful implementation of changes.
  • Communicate updates, timelines, and impacts clearly to all involved parties.
  • Track and maintain change documentation and reporting.
  • Utilize ServiceNow to manage and monitor change activities.
  • Prepare reports and documentation using Microsoft Office, with an emphasis on Excel.
  • Foster positive working relationships while ensuring established processes are followed.

RequirementsQualifications
  • Experience in Change Management, project coordination, or a similar role.
  • Experience using ServiceNow.
  • Strong leadership and organizational skills.
  • Excellent verbal and written communication skills.
  • Professional, personable, and customer-focused.
  • Ability to facilitate meetings and work effectively with diverse stakeholders.
  • Proficiency with Microsoft Office, particularly Excel.
  • Ability to manage multiple priorities while maintaining attention to detail.
Preferred Qualifications
  • Experience working in a customer-facing environment.
  • Experience coordinating projects, process improvements, or organizational changes.
  • Ability to build relationships across multiple teams and departments.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO

Skills Required

  • Experience in Change Management, project coordination, or a similar role
  • Experience using ServiceNow
  • Strong leadership and organizational skills
  • Excellent verbal and written communication skills
  • Professional, personable, and customer-focused
  • Ability to facilitate meetings and work effectively with diverse stakeholders
  • Proficiency with Microsoft Office, particularly Excel
  • Ability to manage multiple priorities while maintaining attention to detail
  • Experience working in a customer-facing environment
  • Experience coordinating projects, process improvements, or organizational changes
  • Ability to build relationships across multiple teams and departments
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The Company
HQ: Lansdale, Pennsylvania
40 Employees
Year Founded: 1994

What We Do

Adept Consulting Services develops comprehensive, flexible IT solutions, for Fortune 1000 corporations, mid market organizations, and government agencies. Our mission is to help our customers achieve their performance goals by providing innovative IT-based business solutions and cost-effective outcomes. Adept specializes in application development, device deployment services, and staff augmentation.

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