The role of the Change Manager is to proactively support the business to prepare for, deliver and adopt a wide variety of change activity and initiatives, with a focus on the human behavior and the people impact of change.
The role provides an important bridge across multiple business areas, acting as a partner to the business to help them better understand the broader change landscape. This includes the creation and implementation of change management strategies and plans that maximise business buy-in and employee adoption, minimising resistance to achieve sustained outcomes.
Change Manager - Organizational Design and People Change
We will count on you to:
Partner with business leaders as a Change subject matter expert and trusted advisor.
Lead and run change projects, partnering with Business Leaders, Program and Project managers, integrating change management activities into the overall business / program objectives and delivery plans.
Understands the impact of changes; identify & manage change risks & issues and anticipate points of resistance. Mitigate or address the concerns, escalating issues in a timely manner.
Ability to develop specific change strategies / plans, based on a situational awareness of the details of the change and the groups being impacted by the change.
Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
Oversee development of actionable and targeted change management plans – including communication plan, stakeholder analysis, communications and training plans.
Define and measure success metrics and monitor change progress with a particular focus on adoption.
Influence business leaders and key stakeholders, to help them think about change from a people focused prospective, and how they can embed effective change management approaches into their own strategies, objectives, plans and deliverables.
Work with business stakeholders, change champions/agents to prepare affected business areas and colleagues for transition to new ways of working, including developing, leading and delivering coaching sessions and workshops as required.
What you need to have:
At least 2-4 years change management experience within a large complex organization, including experience of working with and across multiple functions and business areas.
A solid understanding of how people go through change and the change process.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable.
Strong people, relationship, and stakeholder management skills.
Exceptional communication and presentation skills – both written and verbal (individuals and groups)
What makes you stand out:
Professional training and certification, such as APMG or Prosci.
Familiarity with project / program management approaches, processes and lifecycles.
Comfortable with providing advice and constructive challenge to Stakeholders / Project Teams.
A solid understanding of how different people, personalities and organizational cultures approach and adopt change.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- At least 2-4 years change management experience within a large complex organization
- Solid understanding of the change process
- Ability to influence others and move toward a common vision or goal
- Strong stakeholder management skills
- Exceptional communication and presentation skills, both written and verbal
- Professional training and certification, such as APMG or Prosci
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
