Change Management Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Communications & Corporate/External Affairs

Job Sub Function:

Internal Communications

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America, São José dos Campos, São Paulo, Brazil, São Paulo, Brazil

Job Description:

Johnson & Johnson MedTech, a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Change Management Lead – Manager (MedTech Supply Chain Transformation.).

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/ (https://www.jnj.com/).

Role summary 

Johnson & Johnson MedTech is recruiting for a duration-based Change Management Lead position with an anticipated end date on or around 2029. 

We are seeking a Change Management Lead (Manager) to define and execute the change strategy for a MedTech Supply Chain (MTSC) transformation program. This role will drive stakeholder engagement, communications, and adoption planning across high-visibility workstreams. The successful candidate will create structured change plans, develop multi‑modal content, and partner with program and functional leaders to embed and sustain new ways of working. 

Key responsibilities 

• Change strategy & planning 

• Define and lead the change management strategy aligned to program objectives and transformation milestones. 

• Develop comprehensive change plans, including stakeholder engagement, communications, training, and adoption approaches. 

• Identify and assess change impacts, risks, and stakeholder needs across functions; recommend mitigation strategies. 

• Stakeholder engagement & communications 

• Design and execute stakeholder engagement strategies for MTSC leadership, budget owners, workstream DRIs, and key BU stakeholders. 

• Lead development of consistent leadership messaging, cascade materials, FAQs, and regular updates to ensure alignment of messaging across PMO, workstreams, and leadership. 

• Build relationships and influence across a matrixed environment to secure sponsorship and active participation. 

• Adoption & impact realization 

• Drive adoption of new processes, tools, and ways of working across MTSC workstreams. 

• Define, track, and report adoption and behavior-change metrics to measure effectiveness of change initiatives. 

• Identify resistance points and implement mitigation plans to ensure sustained behavior change. 

• Content development & enablement 

• Create scalable, multi-modal content (presentations, playbooks, training aids, FAQs) to support change execution. 

• Equip leaders and managers with materials and coaching to effectively cascade change through the organization. 

• Continuously iterate content and engagement approaches based on feedback and outcomes. 

• Cross-functional collaboration & governance 

• Partner with PMO, project leadership, Finance, Operations, and PM/Analytics to align change activities with program deliverables and reporting cadences. 

• Participate in governance forums to surface change risks, readiness, and mitigation plans. 

• Support readiness checks and pre-/post-implementation assessments to validate adoption and sustainment. 

Required skills & expertise 

• Strong experience in change management within large-scale transformation programs, ideally in supply chain, operations, or medtech/healthcare. 

• Proven ability to design and deliver stakeholder engagement strategies that drive adoption and organizational alignment. 

• Excellent communication and storytelling skills across multiple organizational levels (leadership, managers, individual contributors). 

• Experience developing structured change plans, communications, training materials, and adoption measurement approaches. 

• Ability to navigate complex, matrixed environments and influence without formal authority. 

• Strong project management skills, with attention to detail and the ability to operate under tight timelines. 

Preferred qualifications 

• 5+ years of relevant change management, organizational development, or transformation experience; manager level experience preferred. 

• Certification in change management (e.g., Prosci) or equivalent practical experience. 

• Familiarity with adoption metrics, readiness assessments, and stakeholder sentiment measurement. 

• Experience with communications and collaboration platforms (e.g., MS Teams, SharePoint, learning platforms) and content design tools (PowerPoint, simple LMS authoring). 

• Bachelor’s degree in Business, Organizational Development, Communications, or related field; advanced degree a plus. 

Key performance indicators (KPIs) 

• Clarity and buy-in for the change management approach. 

• Effectiveness of communications (reach, clarity, engagement). 

• Adoption rates for new processes and tools; measurable behavior change. 

• Stakeholder alignment and sentiment (sponsor and manager engagement). 

• Timeliness and quality of readiness assessments and adoption reporting. 

Primary Stakeholders 

• Program leadership and sponsor 

• PMO leadership and program management teams 

• Finance / Program Finance Lead 

• Workstream DRIs and Operations partners 

• IT / Data Engineering and Analytics teams 

• Business unit leaders and commercial stakeholders 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 
 
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Brand Reputation Management, Business Data Analysis, Communications Measurement, Corporate Communications Management, Corporate Communications Strategy, Corporate Management, Cultural Competence, Innovation, Internal Communications, Media Relations, Organizational Communications, Process Improvements, Project Support, Relationship Building, Social Awareness, Technical Credibility, Voice-Of-Employee

The anticipated base pay range for this position is :

$87,000.00 - $150,650.00

Additional Description for Pay Transparency: