Job Title: Change BA
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Requirements:Experience:
- Experience as BA with Fusion ERP
- Overall financial services industry knowledge with specific functional expertise
- Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
- Exposure to business case development and a sound understanding of how design enablers underpin business benefits
- Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, Servco, operations, head office etc).
- Knowledge of MS Office and business analysis tools
- Effective communication, inter-personal and negotiating skills
- Excellent decision making and problem-solving ability
- Sound judgmental skills to identify and resolve problems
- Experience of managing resources using appropriate communication, delegation and planning skills
- Ability to motivate and lead people, employing appropriate management styles
- Proven ability to work across regions whilst maintaining a global perspective
- Proven ability to work with senior stakeholders and business sponsors
Capabilities:
- Business Analysis & Design
- Achieving Excellence
- Delivery at Pace
- Impactful communication
- Business Case and Benefits Realisation
- Change and Implementation Management
- Planning and Plan Management
- Stakeholder Management
- Problem Solving and Critical Thinking
- Collaboration
- Commerciality
- Process Re-engineering
- Resource and Team Management
- Consultancy
What additional skills will be good to have? (List out good to have skills and certifications)
- ERP implementation, preferably Fusion
- Lean Six Sigma Green Belt
- PMP / CSM / SAFe Certification
- Educated to minimum of degree level or equivalent professional qualification
- Relevant Finance and Accounting professional qualifications.
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
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Leave & Time Off Breadth — Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
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Parental & Family Support — Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.
Capco Insights
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What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Employees engage in a combination of remote and on-site work.
