Change and Implementation Lead

Posted Yesterday
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Winnersh, Wokingham, England, GBR
Hybrid
Mid level
Cannabis • Healthtech • Software
The Role
Lead cross-functional implementation and change initiatives end-to-end across clinical, pharmacy, tech, logistics, legal, and commercial teams. Diagnose problems, create pragmatic delivery plans, track progress, manage risks, unblock issues, and embed sustainable process improvements using Agile and Lean Six Sigma principles. Build stakeholder alignment, communicate change effectively, and help scale delivery capability.
Summary Generated by Built In
Implementation & Change Lead

We’re looking for an ambitious and action-oriented Implementation & Change Lead to help accelerate Montu’s mission to transform healthcare through cannabis therapies. In this role, you’ll be an agent for change; managing and driving the delivery of projects that sit at the heart of scaling our healthtech ecosystem spanning clinical, pharmacy, digital, logistics, regulatory, and commercial initiatives.

This isn't a traditional project management role. We don't run a rigid methodology, and we're not looking for someone to impose one. We want someone who brings just enough structure to keep the important things on track, and who's as comfortable rolling up their sleeves as drawing up a plan. This is a hands-on role in a fast-paced scale-up. You’ll coordinate across teams, solve problems in real-time, and keep projects moving forward. At the same time, you’ll have the opportunity to shape how we deliver, building structure and momentum that helps Montu scale at pace.

What You'll Do

Find the work, not just manage it

  • Move through the organisation spotting what's broken, stuck, or about to become a problem and take ownership of fixing it, rather than waiting for it to land as a neatly-defined project.

  • Diagnose root causes, not just symptoms, and bring clarity to ambiguous or chaotic situations.

  • Make calls on what's worth doing, what can wait, and what to quietly kill.

Deliver, end to end

  • Take initiatives from messy idea to landed outcome; on time, on budget, to scope - working across Clinical, Pharmacy, Tech, Logistics, Legal and Commercial teams.

  • Bring just enough structure to keep delivery on track: A clear plan, named owners, critical-path, deadlines and visible progress, without drowning teams in process.

  • Introduce project management methodology, like Agile, where it helps maintain pace. Where it would slow things down, leave it out.

  • Track progress, manage risks, and unblock issues quickly to keep things moving.

Connect across the business

  • Build strong relationships with stakeholders, keeping them aligned and informed without burying everyone in meetings.

  • Bring people along on the journey: Make the case for change in plain language, win over sceptics rather than steamroll them and communicate clearly through the messy middle so new ways of working stick.

Make us better as we grow

  • Leave the processes you touch faster and simpler than you found them.

  • Build the delivery muscle of the wider team — and, over time, potentially a small team of your own.

  • Champion delivery best practices (like Agile and Lean Six Sigma), helping the team work smarter as we grow.

  • Optimise processes by applying Lean Six Sigma and continuous improvement principles to make our operations faster, smarter, and ready to scale.

  • Get your hands dirty and bring a pragmatic, hands-on approach to getting things done in a fast-paced, sometimes scrappy scale-up environment.

What You’ll Bring

We're looking for an Implementation & Change Lead who runs towards those problems: someone who can walk into a messy, half-formed situation, work out what actually needs to happen and make it happen, often before anyone's asked.

  • A genuine bias for action and a high degree of autonomy; you find the work, set your own direction, and don't wait to be told what to fix.

  • A doer as much as a planner: You don't just oversee projects, you get your hands dirty to deliver them.

  • A track record of bringing order to chaos in fast-moving, ambiguous environments.

  • A strong, enthusiastic and strategic change communicator who tailors the message to any audience, makes a compelling case for why, and brings people on board rather than just informing them.

  • Strong grasp of Agile and hybrid delivery models, and the ability to adapt them pragmatically. Certifications (Agile, PMP, PRINCE2, Lean Six Sigma) are nice-to-have but mindset matters more.

  • Comfortable working with diverse stakeholders (clinicians, engineers, commercial teams, compliance).

  • Comfort with everyday delivery and collaboration tools (e.g. Jira, Notion, Confluence, spreadsheets).

  • 3-5 years’ experience as an Implementation & Change Lead in a fast-paced, high-growth environment (healthtech, medtech, SaaS, or other regulated industries a plus).

Benefits

  • 25 days holiday (rising to 27 after one year & 30 after 2 years) + bank holidays

  • 5% matched pension

  • Private health insurance scheme

  • Cycle-to-work scheme

  • Opportunities for growth and development

  • A dynamic and supportive team environment

About Montu

Montu is the UK’s leading cannabis company, with operations globally. We make medical cannabis more accessible by building integrated ecosystems that streamline the patient journey from end-to-end. Our mission is simple: improve the lives of millions of people through cannabis therapies.

We take a technology-first approach - whether it’s delivering best-in-class online clinical care, developing innovative supply chain management tools, or launching industry-leading product lines. Recognised by Deloitte Fast 50 as Australia’s fastest-growing tech company two years running, Montu is now the largest business of its kind outside North America - and we’re just getting started in the UK.

Skills Required

  • 3-5 years' experience as an Implementation & Change Lead in a fast-paced, high-growth environment
  • Experience delivering projects across Clinical, Pharmacy, Tech, Logistics, Legal and Commercial teams
  • Strong grasp of Agile and hybrid delivery models
  • Comfortable with delivery and collaboration tools (Jira, Notion, Confluence, spreadsheets)
  • Proven track record of bringing order to ambiguous, fast-moving situations
  • Strong change communication and stakeholder management skills
  • Bias for action, high autonomy, hands-on delivery orientation
  • Certifications (Agile, PMP, PRINCE2, Lean Six Sigma)
  • Experience in regulated industries (healthtech, medtech, SaaS or similar)
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The Company
HQ: London
77 Employees
Year Founded: 2022

What We Do

Montu is the leading medical cannabis company committed to improve the lives of millions of patients.

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