Location: London (Hybrid) | Practice Area: Business Consulting | Type: Fixed Term Contract – 6 Months
Lead the successful implementation of a new Target Operating Model for a major banking transformation.
The RoleWe're looking for an experienced Change & Implementation Lead to drive the implementation of a new Target Operating Model as part of a strategic banking transformation programme.
Working closely with programme leadership and cross-functional teams, you'll be responsible for ensuring the programme successfully transitions from design into operational delivery. You'll lead implementation planning, business readiness, deployment, go-live activities and hypercare, helping embed sustainable change across the organisation.
What You'll DoLead implementation activities for a large-scale Target Operating Model transformation within a complex banking environment.
Develop and manage implementation plans, coordinating business readiness, deployment, go-live and hypercare activities.
Partner with programme teams and business stakeholders to ensure a smooth transition from design into operational delivery.
Identify, manage and mitigate implementation risks, issues and dependencies throughout the delivery lifecycle.
Drive adoption of new processes and ways of working, ensuring successful handover into business-as-usual operations.
Proven experience leading implementation activities across large-scale banking transformation programmes.
Demonstrable track record delivering business change from planning through to successful operational implementation.
Strong stakeholder management and communication skills, with the ability to build alignment across business and technology teams.
Experience coordinating complex delivery programmes, managing risks and ensuring business readiness.
Excellent organisational, planning and problem-solving skills within regulated financial services environments.
Experience implementing Target Operating Models within financial services.
Knowledge of Third Party Risk Management, Procurement or regulatory transformation programmes.
Consulting experience delivering enterprise-wide change within banking.
Familiarity with structured implementation or change management methodologies.
Experience supporting post-implementation optimisation and continuous improvement initiatives.
Deliver high-impact transformation programmes for Tier 1 financial institutions.
Work in a collaborative, flat and entrepreneurial consulting culture.
Access continuous learning, professional training and industry certifications.
Help clients deliver complex business and regulatory transformation successfully.
Shape the future of financial services through meaningful change.
Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations and in-house first aiders.
Family-Friendly: Maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning & Extras: Minimum 40 hours of training annually, Business Coach from Day One, online GP services, Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance.
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.
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Skills Required
- Proven experience leading implementation activities across large-scale banking transformation programmes.
- Track record delivering business change from planning through to successful operational implementation.
- Strong stakeholder management and communication skills, able to build alignment across business and technology teams.
- Experience coordinating complex delivery programmes, managing risks and ensuring business readiness.
- Excellent organisational, planning and problem-solving skills within regulated financial services environments.
- Experience implementing Target Operating Models within financial services.
- Knowledge of Third Party Risk Management, Procurement or regulatory transformation programmes.
- Consulting experience delivering enterprise-wide change within banking.
- Familiarity with structured implementation or change management methodologies.
- Experience supporting post-implementation optimisation and continuous improvement initiatives.
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision coverage are described as solid with low copays and a good variety of choices, complemented by mental‑health resources, an EAP, and wellbeing events. Company materials emphasize global availability of these supports.
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Parental & Family Support — Enhanced maternity, paternity, adoption, and shared parental leave are highlighted, with several months of maternity leave noted in the U.S. in some accounts. Additional paid leave is called out for life events such as pregnancy loss, fertility treatment, menopause, and bereavement.
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Wellbeing & Lifestyle Benefits — A global wellbeing program, coaching/mentoring, mental‑health initiatives, and wellness reimbursements (e.g., gym, fitness) are positioned as core parts of the offering. Flexible working is emphasized alongside regionally tailored wellbeing events.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Employees engage in a combination of remote and on-site work.
