About this opportunity
- Experienced Change and Deployment Manager to govern and coordinate network changes across Core, RAN, Transmission and other network domains.
- Role combining change & deployment management to govern network changes process and ensure successful execution of activities during maintenance windows in a rotational working model.
- Use Ericsson CS/PS Core Network background to coordinate changes across domains so they are assessed, approved, implemented, monitored and verified with minimal risk and service impact.
What you will do
- Govern Core Network change requests from assessment and scheduling through approval, implementation, verification and closure.
- Review proposed changes, including scope, affected nodes and services, risk and impact, method of procedure, rollback plan, checks and expected KPI and alarm impact.
- Manage and coordinate maintenance windows covering CS, PS, IMS/VoLTE, signaling and virtualized Core Network elements.
- Coordinate execution with operations centers, engineering, project teams, implementation teams, vendors and customer stakeholders.
- Follow implementation progress and decide on continuation, rollback, escalation or maintenance-window extension when needed.
- Ensure active monitoring of Core alarms, signaling, service KPIs and traffic behavior throughout implementation and verification.
- Support troubleshooting of unexpected service degradation or network impact using strong Core Network knowledge.
- Review failed or rolled-back activities, lead or coordinate post-implementation reviews and identify preventive and improvement actions.
- Prepare maintenance-window reports covering successful, failed, rolled-back, delayed, extended and service-impacting activities.
- Attend daily sync meetings and present maintenance-window performance, major technical observations, incidents, pending actions and upcoming risks.
- Drive improvement in change success rate, first-time-right implementation and reduction of change-related incidents.
You will bring
- Bachelor's degree in Telecommunications, Electronics, Electrical Engineering, or equivalent.
- 3+ years of experience in Telecom Core Network operations, including hands-on Ericsson CS/PS troubleshooting experience.
- Strong hands-on O&M and troubleshooting experience across CS and/or PS Core Networks.
- Strong experience with Ericsson Voice Core nodes such as MSC, MGW, STP, UDC, APG, and related platforms.
- Hands-on second-level operational/troubleshooting experience in Packet Core, including MME, SGSN, GGSN and PGW.
- In-depth understanding of CS Core, IMS and VoLTE call flows.
- Clear understanding of 2G/3G/4G Core Network architecture, signaling flows, interfaces, and service dependencies.
- Strong knowledge of Core protocols including SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP and Diameter.
- Ability to analyze network impact using alarms, signaling traces, logs, KPIs and traffic behavior.
- Good understanding of Virtualization, Cloud NFVI and NFVO; experience with virtualized/cloud-native Core environments is highly preferred.
- Experience with Change Management, maintenance-window coordination, risk assessment, rollback management, CAB and PIR.
- Previous experience in NOC, Managed Services or multi-vendor Telecom Operations is highly preferred.
- Good understanding of ITIL and eTOM frameworks, with knowledge of Ericsson Operations Engine (EOE) processes and ways of working is preferred.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 789057
Skills Required
- Bachelor's degree in Telecommunications, Electronics, Electrical Engineering, or equivalent
- 3+ years of experience in Telecom Core Network operations
- Hands-on Ericsson CS/PS Core troubleshooting experience
- Hands-on O&M and troubleshooting experience across CS and/or PS Core Networks
- Experience with Ericsson Voice Core nodes (MSC, MGW, STP, UDC, APG)
- Second-level operational/troubleshooting experience in Packet Core (MME, SGSN, GGSN, PGW)
- In-depth understanding of CS Core, IMS and VoLTE call flows
- Clear understanding of 2G/3G/4G Core architecture, signaling flows, interfaces, and service dependencies
- Strong knowledge of Core protocols (SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP, Diameter)
- Ability to analyze network impact using alarms, signaling traces, logs, KPIs and traffic behavior
- Experience with Change Management, maintenance-window coordination, risk assessment, rollback management, CAB and PIR
- Good understanding of Virtualization, Cloud NFVI and NFVO; experience with virtualized/cloud-native Core environments
- Previous experience in NOC, Managed Services or multi-vendor Telecom Operations
- Knowledge of ITIL and eTOM frameworks and Ericsson Operations Engine (EOE) processes
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
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Retirement Support — U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
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Parental & Family Support — U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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