At Coface, we make trade happen everyday.
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us. Join our Happeners!
Job DescriptionOur mission
At Coface, we believe that empowering our clients through tailored credit risk solutions and deep market expertise is key to making trade safer. As a CGS Account Manager, you will contribute directly to this mission by supporting multinational clients with complex structures and international operations. By coordinating global credit insurance programs and working closely with internal teams and external partners, you will help ensure consistent service delivery and long-term client satisfaction across borders.
Role purpose
As an Account Manager within Coface Global Solutions (CGS), you will play a key role in managing and coordinating international credit insurance programs for multinational clients. Reporting to the Commercial Director, you will be responsible for ensuring seamless service delivery across borders, maintaining strong client and broker relationships, and acting as a strategic liaison between clients, brokers and internal teams.
YOUR MAIN MISSIONS
- Manage and develop a portfolio of multinational CGS clients, directly or via broker networks
- Lead up-selling and cross-selling activities across assigned accounts
- Plan, initiate, and negotiate policy renewals with clients and/or brokers
- Conduct regular meetings and visits with clients and brokers to maintain strong relationships
- Actively collect and analyze market intelligence relevant to client needs and industry trends
- Represent Coface at external events and professional gatherings
- Prepare and issue contract documentation, ensuring accurate data input and follow-up
- Handle client requests and provide ad-hoc reporting and analysis
- Support annual account planning, client meeting preparation, and feedback reporting
- Perform administrative tasks related to account management and documentation
- Actively ensure compliance with all Coface policies and procedures
Education
- Master’s degree in Business Administration, Finance, Economics, Banking, or a related field
- AFA Insurance Intermediary Certificate (Non-Life module)
Experience
- Minimum of 3 years’ experience in account management or client servicing within financial services or insurance
- Proven track record in business development and client relationship management
- Experience working with multinational clients and broker networks
Competencies
- Strong ability to work-cross-functionally across diverse business processes
- Excellent communication, negotiation, and networking skills with senior stakeholders
- Capable of delivering high-quality service under tight deadlines
- Independent, proactive, and solution-oriented mindset
- Fluent in English and German, knowledge of French would be a plus
- Proficient in CRM systems, and MS Office
Why join Coface?
- Be part of a global leader in trade credit insurance and risk management
- A strategic role with direct impact on business decisions
- Collaborative and inclusive work culture
- Competitive compensation and benefits package (training, health insurance contribution, pension fund)
- Opportunities for professional development and international exposure
Ready to make trade safer with us?
Send us your CV, motivation letter, diplomas, and work certificates in English – we’re eager to discover how you’ll help shape the future of trade at Coface.
Top Skills
What We Do
With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.
