CEO Office - AI Neobank App (Malaysia)

About BJAK

The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.
Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.
Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.
We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.
If you're this person, we'd love to talk to you.
The Role

We are looking for strong operators to join the CEO Office for BJAK's AI Neobank app expansion. This role is for someone who can help turn CEO priorities into execution across product, hiring, licensing, partnerships, market launch and daily operating rhythm.
What You'll Own

• Drive CEO-level priorities from problem definition to execution. 

• Track OKRs, decisions, blockers, owners and deadlines across teams. 

• Support licensing applications, country expansion, hiring, partnerships and strategic projects. 

• Prepare clear briefs, updates, research notes, meeting follow-ups and action trackers.

• Work across product, engineering, finance, legal, compliance, operations and country teams. 

• Identify execution gaps and push teams to close them. 

• Own urgent business problems that do not fit neatly into one department.

What We're Looking For 

• High-ownership business generalist with strong execution discipline. 

• Clear writer, structured thinker and strong follow-through operator. 

• Able to work directly with senior leadership and cross-functional teams. 

• Comfortable handling ambiguity, urgent problems and shifting priorities. 

• Strong judgement on what matters, what is blocked and what needs escalation. 

• Able to keep teams moving without creating unnecessary process. 

• Experience in startups, consulting, operations, strategy, fintech or founder-led environments is a strong advantage.

The Kind of Builder We Want 

• Turns unclear priorities into clear actions. 

• Can chase, unblock and execute without being chased. 

• Writes updates that make decisions easier. 

• Stays calm when many things are moving at once. 

• Cares about outcomes more than visibility.

This Role Is Not For

• People who only want to attend meetings. 

• Candidates who cannot follow up aggressively and professionally. 

• Those who need fixed scope and slow timelines. 

• People who avoid messy cross-functional problems. 

• People who produce long updates without clear decisions or next actions

Location

This role is based in Malaysia. This is a hybrid role. You are expected to work from our Malaysia office at least 3 days per week.

English is our main working language across global teams. Strong English communication is required.

Interview Process:

Our process is designed to move fast:

1. Online assessment or practical task

2. Role-specific interview

3. CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process.

Candidates who complete assessments quickly will be prioritized.