Centralized Approval Specialist

Position Title: Centralized Approval Specialist

Business Unit: Retail Operations

Reports to: Manager of Retail Support

Position Overview:

The Centralized Approval Specialist holds responsibility for the due diligence review, investigation, documentation, approval, and escalation of high-value monetary transactions within the Retail line of business. The analyst reviews intricate account activities to ensure the absence of red flags before approving transactions, mitigating potential risks. The transactions under review encompass Wire Transfers, Official Checks, and others as specified. The incumbent is required to possess extensive knowledge of Retail policies, procedures, branch applications, and experience in assessing risk associated with complex transactions.
 

Primary Responsibilities:

Examines and assesses customer transaction requests to guarantee adherence to proper procedures, safeguarding the Bank and customers from potential errors or loss. Conducts thorough due diligence, ensuring the absence of red flags before granting approval for transactions within designated limits. Coordinates approvals as necessary for transactions surpassing the position's approval authority.

Engages with branch employees and/or customers to acquire any missing information, validate transaction details, and/or address issues hindering approval.

Prepares and manages relevant supporting documentation for processed and approved transactions. Assists in the development of necessary procedures or reports to meet the team's requirements, as assigned.

Escalates transactions flagged for potential red flags or fraud concerns to senior team members or supervisors. May independently collaborate with internal stakeholders, including Fraud/Compliance, to address matters related to identified fraudulent or suspicious activities.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.  Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Ability to work and multi-task in a fast paced environment

Excellent customer service skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Detail-oriented

MS Excel - Intermediate Level

MS Word - Intermediate Level

Advanced SharePoint experience

In depth knowledge of all Retail policies, procedures, and branch applications

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.