Description
PART-TIME CEMETERY LEAD-IN / ADMIN ASSISTANT
Reports To: Cemetery Admin Supervisor
Supervises: None
Part-Time/On-Call $19 per hour
The Part-Time Cemetery Lead-In / Admin Assistant supports cemetery operations, funeral services, and office administration while providing compassionate customer service to families and visitors. This role assists with service coordination, administrative tasks, and cemetery support duties to help ensure smooth day-to-day operations and professional service experiences.
Key Responsibilities
Administrative & Office Support
• Greet visitors and assist with phone and in-person inquiries
• Process interment orders, burial records, and lot ownership information
• Coordinate scheduling with cemetery grounds crews and funeral homes
• Track and manage merchandise orders including markers, benches, and memorial products
• Maintain accurate records, files, and service documentation
• Provide administrative support to cemetery staff and Family Service Representatives
Funeral & Cemetery Service Support
• Assist Funeral Directors and cemetery staff during services and events
• Support service setup and breakdown including flowers, chairs, stands, and related equipment
• Assist families and guests with professionalism and compassion
• Maintain clean, organized, and safe workspaces
• Perform light janitorial duties as needed
• Report hazards or unsafe conditions immediately
• Perform additional duties and special projects as assigned
Requirements
Professional Standards
• Maintain a professional appearance
• Conservative business attire required
• Men: Suit Jacket, Muted Shirt, Tie for Services
• Women: Muted Colors or Professional Equivalent for Services (black and white best)
• Proper footwear required (no open-toed shoes); suitable for all weather conditions
• Company-issued name badge required
• No visible tattoos or facial piercings
• Natural or professional hair color required
Qualifications
• High school diploma or equivalent
• Minimum 2 years of customer service or office administration experience
• Valid driver’s license with insurable driving record preferred
Skills & Abilities
• Strong customer service and communication skills
• High attention to detail and organizational skills
• Ability to multitask and work in a fast-paced environment
• Dependable, adaptable, and team-oriented
• Basic computer and office software proficiency
Physical Requirements & Work Environment
• Ability to lift 50–75 lbs independently and up to 200 lbs with assistance
• Ability to stand, walk, and perform physical tasks for extended periods
• Exposure to outdoor weather conditions including heat, cold, rain, and snow
• Ability to work around bereaved families with professionalism and compassion
Equipment & Tools
Regular use of funeral and cemetery equipment including service vehicles, church trucks, flower stands, casket biers, electronic sound systems, and general office equipment.
Skills Required
- High school diploma or equivalent
- At least 2 years of customer service or office administration experience
- Valid driver's license with an insurable driving record
- Strong customer service and communication skills
- Attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Dependable, adaptable, and team-oriented work style
- Basic computer and office software proficiency
- Ability to lift 50–75 pounds independently and up to 200 pounds with assistance
- Ability to stand, walk, and perform physical tasks for extended periods
- Ability to work outdoors in heat, cold, rain, and snow
- Ability to interact professionally and compassionately with bereaved families
- Professional appearance and conservative business attire during services
- Professional footwear suitable for all weather conditions
- No visible tattoos or facial piercings
- Natural or professional hair color
What We Do
Fairmount Memorial Association is a locally owned, nonprofit cemetery organization serving Spokane, Spokane Valley, and the wider Inland Northwest. It manages seven cemetery parks and helps families plan, arrange, and coordinate burial, cremation, memorial, and funeral services. The association also provides pre-arrangement assistance, immediate at-need support, grief resources, and ongoing care for its cemetery properties and memorial grounds.
