Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Corporate Claims is currently seeking a Claims Representative/Senior Claims Representative/Claim Specialist to join the Reinsurance Claims department located in Cincinnati, Ohio. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs. Open to full-time work from home for candidates living outside of greater Cincinnati.
The job grade will be commensurate with the years of experience and skill level of the candidate hired for the position.
To be successful in this role, you should have a strong understanding of ceded reinsurance claims processes, excellent communication skills, and the ability to collaborate effectively across functions in a dynamic, team-oriented environment.
Essential Job Functions & Responsibilities
This individual will be part of a team responsible for the daily handling of reinsurance claims, including:
- Evaluating applicable reinsurance coverage(s) for mainly asbestos, environmental, and abuse claims.
- Maintain a diary of claims for reporting, updating, and billing losses to reinsurers consistent with the terms of the reinsurance contracts.
- Responding timely to reinsurer information requests and claims technical inquiries.
- Understanding reinsurance structures to produce net exposure calculations.
- Ensure ceded reinsurance claim cessions are recorded in an accurate and timely manner.
- Document and maintain records for proper claim follow up.
- Collaborate with reinsurance accounting team by assisting with reinsurance collections as needed.
- Facilitate reinsurer claim reviews.
- Participate in reinsurance and team projects as needed.
- Provide guidance and assistance to other functional areas.
- Ensure all applicable company policies and procedures are followed.
- Performing other duties as assigned.
Qualifications
- Bachelor’s degree or equivalent experience.
- Experience: 0-5 years of reinsurance claims experience. Some knowledge of direct claim handling and/or reinsurance is preferred.
- Basic understanding of insurance policies, coverage and claim issues for property, casualty and specialty lines of business
- Collaborative mindset and willingness to work with people outside immediate reporting hierarchy.
- Proficiency in Microsoft365 suite of products, specifically Excel.
- Professional writing and oral communication skills.
- Willingness and ability to cross train in and understand multiple lines of business.
- Ability to manage and prioritize concurrent assignments and responsibilities.
This job is non-exempt in California and Washington
Business Unit:
Corporate Claims
Salary Range:
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Skills Required
- Bachelor's degree or equivalent experience
- 0-5 years of reinsurance claims experience
- Some knowledge of direct claim handling and/or reinsurance
- Basic understanding of insurance policies, coverage, and claim issues for property, casualty and specialty lines
- Proficiency in Microsoft365 suite, specifically Excel
- Professional writing and oral communication skills
- Collaborative mindset and willingness to work across functions
- Willingness and ability to cross-train in multiple lines of business
- Ability to manage and prioritize concurrent assignments and responsibilities
Great American Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.
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Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
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Retirement Support — Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.
Great American Insurance Group Insights
What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
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