CDD Client Intelligence Analyst - (M/W/X)

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Paris, Île-de-France
In-Office
Retail
The Role

Position based in Paris 75001, for 6 months (mid-June – mid-December )

THE FASHION DIVISION
Fashion is the Brand's original activity. Two Haute Couture collections, six seasonal Ready-to-Wear and accessories collections and two sportswear and lifestyle-inspired capsule collections - Coco Beach and Coco Neige - offer a style that captures the spirit of the times and is part of women's everyday lives. A silhouette in motion and accessories are an essential part of the CHANEL allure and the Brand's timeless codes, immediately identifiable.

 

YOUR IMPACT AT CHANEL

The complexity and diversity of the context require more than ever a solid thinking approach leveraging local market client realities and fostering cross-expertise collaborations.

Reporting to the Client Intelligence and Data Analytics Lead, your role will be instrumental in creating the conditions of success for impactful client behaviors and market analysis as well as empowering other business teams in analyzing their own insights autonomously.

You will join a dynamic team at a critical development stage, in which new analytics tools are deployed creating opportunities to bring value, infuse knowledge and support strategic decisions. 

The mission is structured as follow:

Support analytics data stewardship (quality monitoring, enrichments, corrections) – 30%

  • Contribute to analytics data quality monitoring and governance (recurrent meetings, alerting, issue coordination)

  • Create and automate solutions for data fixes when possible

  • Support specific analytics project requiring client data (methodology, compliance, outputs) and coordinate with other data owners

  • Collaborate with regional teams to align Client KPI language & sharing principles

Ensure operational efficiency to develop the team impact, in collaboration with the Client Intelligence Specialist – 40%

  • Develop and automate quicker data access for the team through BigQuery and PowerBI to ensure faster trend spotting and monitoring

  • Provide studies & insights, supporting run & ad hoc analysis efforts

  • Develop new formats for insights sharing

Accompany other business teams in owning their client analytics resources and insights – 30%

  • Build & curate ad hoc resources (eg. PowerBI) for other business teams to support their recurrent analysis

  • Work with internal BI partners to handle more in-depth BI requests & manage deadline

  • Create documentation and engaging contents for teams to feel confident in client data analysis

WHAT YOU WILL BRING

  • 3-5 years of working experience in a data BI, consulting or analytical position (business Analyst, Reporting project manager)

  • IT data engineer background with a strong taste for business-oriented positions

  • Proficient in SQL and/or Python, good knowledge of excel, BigQuery is a plus

  • Proven records in PowerBI report building

  • Proactive and continuous improvement mindset to support team structuration

  • Strong methodological approach and problem-solving spirit to gain partner’s confidence

  • Good sense of questioning and sense of business to identify the underlying business value linked to client intelligence requests

  • Team spirit and tenacity with a smile

  • Good working proficiency in English and French

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The Company
HQ: Piscataway Township, NJ
16,825 Employees

What We Do

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.

At the end of 2019, CHANEL employed more than 28,000 people across the world.

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