CBO Intern, SaaS Customer Success and Strategic Projects

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

We are seeking a motivated and detail-oriented candidate to join our team. This individual will provide support across two areas:

• track progress of various initiatives towards closure
• create collateral for investor and client conversations.

The ideal candidate will have a keen eye for detail in preparing material for external-facing meetings, excellent organizational skills to manage multiple workstreams simultaneously, and be comfortable in problem-solving under ambiguity.

The candidate will get exposed to Project Management and Customer Success, and will walk away with a good understanding how various functions of the business come together in day-to-day operations.

As a CBO Intern, SaaS Customer Success and Strategic Projects, your key objectives will be to:

• Track the progress of ongoing projects, ensuring deadlines are met and objectives are achieved. 
• Collaborate with team members to gather necessary information and updates. 
• Maintain organized records of project timelines, milestones, and deliverables. 
• Assist in preparing reports and summaries for internal and external stakeholders.
• Design and develop professional presentation slides that effectively communicate key messages and data. 
• Participate in team meetings and contribute to discussions on project status and next steps.

Job Requirements

• Currently pursuing or recently completed a degree in Business, Communications, or a related field in local Singapore universities.
• Proficient in Microsoft PowerPoint, Excel, Google Slides, Sheets and other G-suite products.
• Strong aptitude for problem-solving, organizational skills and attention to detail, and an ability to make decisions under ambiguity.
• Ability to communicate ideas clearly both verbally and in written format.
• Ability to work independently and as part of a team.
• Prior experience in creating professional presentations is mandatory.
• Ability to commit minimum 3-6 months on-site.
• Can start immediately by December 2024. 

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Data Protection and Privacy Statement 

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.