CB - Client Management Support, Relationship & Transactions Management(RTM) Tianjin - Analyst
Provide professional support on NCA, KYC, Account maintenance, ID overdue, Dormant account, reference letter, annual review, due diligence, data collection & analysis etc., follow up the documentation process, perform system setup etc.
Work as the process owner and ensure end to end management of all activities associated with the process.
Ensure adherence to standards, procedures. Maintain excellent service levels to ensure operational accuracy, continuously improve the process and efficiency. Escalate issues in timely manner where appropriate.
Remain updated with regulation and industry knowledge, ensure to comply with bank and country guidelines.
Maintain good working relationship with all internal stakeholders.
Support Line Manager on Project, Ad-hoc and Administration tasks.
For Account Opening / KYC/ Periodic Review
Work closely with coverage and operations to ensure smooth client on-boarding experience and fulfill the KYC, periodic requirements etc.
Seek clearance from Compliance and Business Management on implementation of new regulatory and internal requirements impacting KYC, NCA, Account maintenance, periodic review documentation.
For System Setup
Promptly and successfully on-board and provide professional ongoing support on e-banking and other service setup, including follow up the documentation process, perform system setup to activate, support technical trouble shooting.
Arrange and coordinate with DB branches on the product setup for local, regional and global projects.
Works closely with Implementation, Legal and Product Management on procedures/workflow concerning product documentation.
University graduated after Jan 2025 and less than 1 year relevant working experience with proven track record
Strong written & spoken English, proficiency in Korean is preferred
Strong interpersonal and effective communication skills, a team player with positive attitude and work ethic
Quick learner with strong analytical & problem-solving skills
Sound knowledge on KYC/NCA/Account maintenance, familiar with regulatory developments and legal environment could be a plus
Knowledge of operating systems and processes, front end customer systems as well as banking products and services
Proficient in MS Office applications
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
What We Do
At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background. If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!
