Professional Services. At Gap Inc., great ideas need great partners. This role shapes how we find, select, and grow those partners across our professional services landscape – designing smarter ways to buy, unlocking value, and protecting the business as we move fast. You’ll turn ambiguous needs into clear strategies, then lead sourcing, negotiations, and supplier performance to deliver results that leaders can feel.
You will be the architect of category strategies that balance cost efficiency, innovation, and risk mitigation. This role is part of Gap Inc. Procurement’s broader NextGen transformation journey, and this is your opportunity to shape strategies in categories that are evolving rapidly, and influence stakeholders at all levels.
This role will oversee Professional Services categories such as Consulting, Corporate Travel & Events, Risk Management, and Legal Services. You will also have the opportunity to explore, support, and eventually take ownership of additional categories and get involved in activities central to Gap’s NextGen journey – broadening your expertise and cross-functional relationships, and positioning yourself for continued career growth at Gap Inc.What You'll Do
Revenue, Capital and Non-P&L) for the categories, as applicable. Create and
manage a multi-year pipeline of projects that will deliver value year over year.
- Manage categories – Collaborate on developing actionable multi-year sourcing
strategies and codify them into category playbooks that guide execution across the
business. Own supplier relationships (performance management and contract
negotiations).
- Build and strengthen strategic relationships – Partner with senior internal
stakeholders across functions, procurement colleagues, and suppliers to drive
results and facilitate complex change management across Gap Inc.
- Leverage procurement technology and advanced sourcing capabilities –
Actively promote a competitive bid culture by applying advanced sourcing levers.
Actively seek and apply industry best practices and innovative solutions to advance
value creation. Leverage advanced digital tools and analytics (dashboards, AI-
powered spend insights, eAuctions, CLM platforms) to drive sourcing decisions
and value creation. Conduct category segmentation and supplier profiling to enable
opportunity mining.
- Be a thought partner – Collaborate with peers and business stakeholders to
identify additional white-space growth and efficiency improvement opportunities
and devise sourcing strategies to execute them.
- Passionate about procurement with experience in category management within
a global organization. Preference for candidates with demonstrated expertise in
Payments or Corporate Travel, or those with strong Technology or Management
Consulting background.
- Not afraid to question status quo by asking “What If” and “Why Not”, and
willing to get to the root cause of a problem, co-creating solutions, and executing
them.
- Strong work ethic and accountability bringing discipline, ownership, and follow-
through to every project, balancing attention to detail with a drive to deliver
outcomes.
- Results-oriented with an ability to navigate an ambiguous environment to achieve
high levels of performance and deliver sustainable results.
- Excellent written and oral communicator with the ability to lead with or without
authority to influence stakeholders at various organizational levels and drive
decision-making.
Skills Required
- Experience in category management within a global organization
- Expertise in Payments, Corporate Travel, Technology, or Management Consulting
- Strong communication and stakeholder influence skills
- Ability to navigate ambiguous environments and deliver results
- Strong work ethic and accountability with project management skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
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