Our hotel offers an award-winning rooftop bar & terrace, a Lobby Bar, a restaurant, our very own LOT61 Coffee Store, Amsterdam’s most extensive breakfast buffet, fifteen versatile meeting rooms, and 557 guest rooms.
As a Casual Concierge you will be the first point of contact for our guests, which is why we value a representative appearance alongside a caring and enthusiastic nature. As each working day is different, an innovative approach to work and a great set of problem-solving skills will help you on your way to become an essential part of the team.
ResponsibilitiesYou are no stranger to multitasking and storytelling is in your nature as you help each guest on their way to a truly fantastic stay, while enlightening them with your knowledge of the city and its features. Apart from giving guests information, running errands and arranging their needs in the city, you also accompany them to their rooms and assist with luggage.
Being part of the Concierge team will mean being part of a creative team with great work ethic and a passion for creating a true local experience for each guest. Do these skills sound like second nature to you? Then you may just be the perfect addition to our team!
Before we forget: next to our own facilities, you can also enjoy our Hilton service, worldwide and with a discount
Who are we looking for / What will you be doing?
To fill this position successfully, it is important that you have the following skills:
- Good communication skills.
- Enthusiastic, flexible and eager to learn.
- Mastering the English language
- And of course, be able to add a little fun within the team!
Equally important, what do we offer?
Being part of our team as Casual Concierge means becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority!
You will notice this by the following, among other things:
- A competitive salary
- Hilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world
- The opportunity to offer Friends & Family Discounted Rates to Thirty Friends & Family Members
- Growth and training opportunities, including through Harvard Learning and Hilton University
- Global career opportunities
- Wellness initiatives to help you thrive and be your best self
- Travel reimbursement starting at 0 km
- A pleasant, international work environment
- The best staff parties
- 50% Food & Beverage discount in our F&B Outlets
- Up to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the UPNL Discount Card.
- 50% Food & Beverage discount in other Hilton Hotels in the Netherlands
- Free use of our fitness center
Skills Required
- Good communication skills
- Enthusiastic, flexible, and eager to learn
- Mastery of the English language
- Ability to contribute fun and positivity within the team
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — The Go Hilton travel program offers up to 110 discounted nights per year, with employee room rates as low as $40 and additional friends-and-family and on‑property dining discounts. Select programs like Thrive Sabbatical and Thrive Reset provide paid time off with stipends for personal goals or recharge.
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Retirement Support — The U.S. 401(k) match is 100% on the first 3% of pay plus 50% on the next 2%, enabling up to a 4% employer match when contributing 5%. This delivers a clear, formula-based boost to long‑term savings.
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Parental & Family Support — New parents receive four weeks of fully paid parental leave, with birthing parents receiving an additional eight weeks for a total of 12 weeks. Adoption assistance and caregiving support resources are also available.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
