The Role
Supports casino marketing through social media content creation, platform strategy, website updates, promotions, special events, guest inquiries, communications, and administrative reporting. Coordinates with multiple departments, assists with photo and video shoots, maintains confidentiality, and supports marketing leadership. Requires strong communication and organizational skills, Microsoft Office knowledge, flexibility for evenings, weekends, and holidays, and completion of Delaware State Lottery background and licensing requirements.
Summary Generated by Built In
JOB RESPONSIBILITIES:
- Assists with the creation and posting of social content on all Delaware Park Casino’s social channels including, but not limited to Facebook, Instagram, X, Linked In & Threads
- Responsible to develop and execute social media strategies that increase followers, audience engagement, brand awareness and customer acquisition across all social media platforms.
- Always adheres to the approved budgets under the direction of the Vice President of Marketing.
- Assists with photo shoots and video shoots as needed for social content and other initiatives.
- Understanding of casino gaming language related to slots, table games and racing operations is preferred.
- Provides administrative support to Marketing leadership and assists in report preparation as needed.
- Coordinates and disseminates communications and correspondence to all departments.
- Assists with the maintenance of Delaware Park Casino’s website including but not limited to updating promotions, hours of operation and all restaurant menus as needed.
- Assists with working Promotions & Special Events as needed including nights, weekends & holidays.
- Acts with discretion and maintains confidentiality when handling sensitive information.
- Interfaces daily with personnel from various departments.
- Assists with the Programs Mailbox with guest inquiries – researching and responding to needs of guests.
- Communicate (both written and verbal) with and promote positive team member and guest relations.
- Always maintain professionalism when working with other team members and/or guests.
- Assists the Marketing Department with any duties as assigned
- Performs all other duties as assigned.
- High School Diploma or equivalent required, College Degree preferred
- Marketing experience preferred
- Must be able to successfully complete the background check and licensing process, required by the Delaware State Lottery.
- Strong organizational, verbal and written communication skills required.
- Knowledge of MS Office required, graphic art programs such as Adobe Creative Cloud a plus.
- Ability to work directly supervised, independently with minimal supervision and collaboratively in groups
- Maintains confidentiality with regards to employee concerns and sensitive department information.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
- Ability to consistently comprehend, retain, and/or execute written, verbal and/or demonstrated directions, explanations and guidance.
Skills Required
- High school diploma or equivalent
- College degree
- Marketing experience
- Successful completion of Delaware State Lottery background check and licensing process
- Strong organizational, verbal, and written communication skills
- Knowledge of Microsoft Office
- Ability to work evenings, weekends, and holidays according to business needs
- Ability to comprehend, retain, and execute written, verbal, and demonstrated directions
- Knowledge of graphic art programs such as Adobe Creative Cloud
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The Company
What We Do
Delaware Park Casino and Racing is a multi-faceted gaming and entertainment facility located near Wilmington, Delaware. It offers more than 1,900 slot machines, table games, poker, sports betting, and year-round simulcast wagering. The property also features seasonal live thoroughbred racing, dining options, and a brewery. Together, these amenities create a broad hospitality and leisure destination for regional visitors and local patrons alike.
