Cash Applications Analyst

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Cash Applications Analyst is a critical thinker responsible for processing & posting payments received that are not posted through automation. This role requires the ability to interpret an EOB and input that detail into Epic. The Cash Applications Analyst will work through errors which accompany a payment or correspondence and resolve those through the guidance of the Cash Applications Specialist and/or Supervisor. This position will support the Cash Applications Specialist and Cash Applications Supervisor as needed and function as a subject matter expert (SME) for specific workflows and/or payor processes as outlined in the essential duties. This role will collaborate with trainers and develop internal documentation to support processes. The Cash Applications Analyst may, from time to time, be required to complete clerical tasks such as scanning, faxing and outreach to payers. Cross-functional collaboration will be an integral part of success in this role.

This is a hybrid position based in our Madison, WI office.

Essential Duties

include but are not limited to the following:

• Efficiently and accurately post a high volume of payments and/or correspondence in defined TAT.
• Ability to identify missing pertinent payment information and conduct necessary research to resolve, including leveraging portals & conducting outreach to payers.
• Ability to identify deviations in established processes and is able to communicate the issue(s) to leadership for resolution.
• Ability to follow established processes and procedures and understand downstream impact.
• Monitor credit balances and determine validity of existing credit on account and take appropriate end steps to resolve.
• Processes requests for payer and patient refunds due.
• Review correspondence and appropriately classify the documentation for downstream resolution.
• Prepare payer trend analysis and deliver results to leadership on defined cadence.
• Ability to support cross-functional partners by acting as SME in projects.
• Act as a mentor to new staff and support training of day-to-day workflows.
• Ability to pull and provide audit support for various requests.
• Ability to interpret and act upon CRMs received.
• Understands professional and medical billing and how these transactions flow through Epic including claims, remittances, and provider level blocks.
• Stay current with relevant medical billing regulations, rules, and guidelines.
• Proficient in analyzing, researching, and resolving claim issues applying federal, state, and payor rules and procedures with a high degree of independence.
• Provide ad-hoc support as necessary within the department (i.e. special projects, provide support due to outages/high volume).
• Maintain a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with peers at all levels of the organization.
• Self-motivated, detail oriented, and focused to perform quality work with excellent time management skills and reliability without constant supervision.
• Excellent problem-solving abilities and organizational skills.
• Excellent quantitative and analytical skills.
• Ability to effectively communicate verbally or in writing with all levels of the organization and with external partners.
• Adaptable, open to change and able to work in ambiguous situations and respond to latest information and unexpected circumstances.
• Ability to organize work, set priorities, and work effectively in a diverse, fast-paced environment.
• Detail oriented, problem solver/analytical, flexible and self-motivated.
• Adhere to productivity and quality standards.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Ensure compliance with all Company procedures and guidelines including, but not limited to, Code of Business Conduct and Ethics and HIPAA.
• Support and comply with the company’s Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work normal schedule of Monday through Friday during normal business hours.
• Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Demonstrated ability to take on additional responsibilities while delivering successful results.
• Ability to work overtime as needed.
• Use of computer, and or telephone for prolonged periods of time may be necessary.
• You will be required to successfully complete an assessment showing understanding of Exact Sciences Epic processes necessary to the job functions with a score of 80% or higher.  Exact Sciences will make a reasonable accommodation available, if necessary, to assist an employee with a disability to satisfy this requirement.

Minimum Qualifications

• Associates degree or High School Degree/General Education Diploma and 2+ years of experience in medical or insurance billing in lieu of associates degree.
• Proficient in Microsoft Office.
• Proficient computer skills to include internet navigation, email usage, and word processing.
• Experience with Epic or other EHR System.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Bachelor’s degree in business, healthcare or related field.
• 4+ years of medical billing and collections experience.
• Experience with OnBase.
• Experience with processing virtual payments.
• Medical billing certification.

#LI-CB1

Salary Range:

$51,000.00 - $81,000.00

The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible, and is eligible to receive company stock upon hire as well as annually.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

Not ready to apply? Join our talent community and stay up to date on what’s new at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company’s affirmative action program.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.