Your key responsibilities include:
- Contact customers to educate them about seeking third party claim recovery for their IncomeShield claims;
- Assist the customers, wherever possible, in their third party claim recovery journey;
- Build relationship with the customers to secure future third party claim recoveries;
- Attend to enquiries raised by customers relating to their IncomeShield claims;
- Check payment details made by third party insurers to allocate these payments correctly to their respective claim;
- Undertake any other duties and projects assigned by the supervisor.
Qualifications
- Possess a Degree/Diploma or equivalent
- Experience in the insurance industry with relevant insurance qualifications will be advantageous
- Customer centric with good customer servicing skills
- Team player and self-motivated
- Strong writing and communication skills
- Meticulous with a keen eye for details
Skills Required
- Possess a Degree/Diploma or equivalent
- Experience in the insurance industry with relevant insurance qualifications
- Customer centric with good customer servicing skills
- Team player and self-motivated
- Strong writing and communication skills
- Meticulous with a keen eye for details
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
