Case Manager

Posted Yesterday
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West Hollywood, CA, USA
In-Office
25-45
Mid level
Professional Services
The Role
Manage personal injury cases from intake through resolution: conduct client consultations, collect evidence and medical records, coordinate treatment and appointments, handle insurance claims and liens, prepare legal paperwork, maintain client communication, and mentor case manager assistants.
Summary Generated by Built In

Description

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: www.omegalaw.com.

Position Overview:

Join our team as a Personal Injury Case Manager and be the backbone of our personal injury law practice. Make a difference in the lives of accident victims by providing them with crucial support and guidance. If you're ready to be an essential part of our mission for justice, apply now and help us make a positive impact.

We are seeking a highly organized and detail-oriented individual to be responsible for guiding clients through the personal injury claims process, from the initial consultation to case resolution. You will serve as the primary point of contact for clients, ensuring that their needs are met and that they receive the support and assistance they require throughout their case.

Responsibilities:

  • Conduct initial consultations with clients to gather case details and relevant information
  • Oversee all pre-litigation aspects of personal injury cases, managing files from intake to disbursement
  • Maintain organized and updated client files, including document management
  • Collect necessary evidence, documentation, and information pertaining to each case
  • Investigate and establish liability, including obtaining witness statements and photographic evidence
  • Coordinate medical treatment and provide recommendations for care
  • Gather and organize medical records
  • Maintain regular communication with clients, providing updates on case progress via text and phone calls
  • Schedule and remind clients of medical appointments
  • Assist clients in navigating the healthcare system and obtaining necessary treatment
  • Initiate insurance claims and manage insurance Liens
  • Prepare legal documents and paperwork related to each case
  • Interact with a wide array of entities and individuals, including but not limited to clients, attorneys, and medical providers
  • Provide mentorship and training to case manager assistants

Qualifications:

  • 3+ years of Personal Injury case management experience required
  • Ability to navigate high-volume workloads in a fast-paced environment, with a talent for embracing and adjusting to change
  • Excellent customer service skills and demonstrate authentic empathy and compassion towards clients
  • Exceptional communication and interpersonal skills for heavy client contact
  • Strong attention to detail and exceptional organizational skills and capacity to manage multiple tasks efficiently
  • Excellent follow-through to meet multiple deadlines
  • Knowledge of medical and insurance terminology is a plus
  • Proficiency in Spanish is desirable; candidates fluent in Spanish are encouraged to apply

Compensation:

$25 to $45 per hour

Comprehensive Benefits Package:

  • Retirement Savings: 401(k) plan available
  • Career Development: Opportunities for professional growth and advancement
  • Comprehensive Insurance Coverage
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account
  • Life Insurance
  • Paid Time Off
  • Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Skills Required

  • 3+ years of personal injury case management experience
  • Ability to manage high-volume workloads in a fast-paced environment
  • Excellent customer service skills with empathy and compassion
  • Exceptional communication and interpersonal skills for heavy client contact
  • Strong attention to detail and organizational skills; ability to manage multiple tasks and meet deadlines
  • Excellent follow-through to meet multiple deadlines
  • Knowledge of medical and insurance terminology
  • Proficiency in Spanish / fluency in Spanish
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The Company
132 Employees
Year Founded: 2012

What We Do

Omega Law Group, PC is a premier personal injury and employment law firm based in Los Angeles, serving clients throughout California and Texas. The firm specializes in representing victims of negligent, criminal, or reckless actions, including motor vehicle and rideshare accidents. With a dedicated team of over 20 experienced attorneys, Omega Law Group is committed to delivering outstanding legal support and maximizing recoveries for its clients.

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