Case Manager (FC-THP-CM)

Posted Yesterday
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Fullerton, CA, USA
In-Office
Junior
Other • Professional Services • Social Impact
The Role
Provide case management and life-skills coaching to transitional-age young adults, coordinate services (medical, mental health, education, housing), document legal and program records, support independent living planning (TILP), obtain identity documents, teach job-readiness and transportation use, act as legal guardian for unaccompanied refugee minors, and ensure compliance with licensing and agency standards.
Summary Generated by Built In

Description

  

Position Summary:

Counsel and support young adults (THPP 18-21 and THP 18-24) in developing basic like skills, identifying community resources, and planning for their own self-sufficiency.  

Essential Duties:

· Acquires, maintains, teaches and demonstrates knowledge of Continuum of Care, Shared Core Practice Model, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, licensing regulations, and established agency policies.

· Act as an agent of the agency in the role of Legal Guardianship to Unaccompanied Refugee Minors including all responsibilities guardianship entails. 

· Documents the provision of services in case files including crucial legal documentation that can affect the legal status of the young adult.

· Manage logistics such as obtaining required documents, assembling records, entering records into electronic database including documentation of crucial legal and data elements utilized by the Federal and State government. 

· Act as the hub of coordination and communication with community partners to ensure all medical, mental health, education, recreation, and daily living needs are met.

· Provide 24 hour case Management services to children and youth. 

· Develop and ensure a safe and supportive environment for young adults.

· Assist young adults to develop Transitional Independent Living Plan (TILP) and other required plans/case management and record keeping for the Foster Care Program. 

· Provide individual and group instruction to young adults in basic life skills.

· Provide individual and group instruction to young adults in job-readiness.

· Assist young adults in identifying and accessing resources in their home community.

· Assist young adults in obtaining documents such as birth certificates, ID cards, etc.

· Instruct and support youth’s access to public transportation.  

· Assist young adults in obtaining safe and appropriate housing.

· Assist and provide education to young adults about higher education opportunities.

· Regularly visit young adults living in community-based setting to encourage and support their transition to independence in accordance with their TILP.

· Meet with young adult for face to face case management services or schedule regular contact meetings as outlined per agency and Community Care Licensing standards.

· Present psychosocial needs, strengths and concerns of young adults during supervision, interdisciplinary meetings, and care coordination meetings.

· Report all serious incidents, allegations, grievances, and sensitive situations to Clinical Director immediately.

Minimum Qualifications:

BA/BS required and in related field preferred, as is a minimum of two years working directly with transitional age youth. Working with special needs populations such as pregnant/parenting young adults, young adults with mental illness or behavioral problems, system-involved youth, and/or immigrant/refugee populations strongly preferred.

Requirements

· Case Managers assigned to mono-lingual clients must be proficient in the youth’s primary language or must be able to work effectively through interpreters. Bilingual preferred.  

· Must possess and maintain a valid, unrestricted California driver’s license and provide safe, reliable transportation of youth to necessary appointments and activities. Will be expected to travel to the Moreno Valley FC office, as needed.

· May be required to obtain a Class B California Commercial Driver’s License (Class C with Endorsement) with a passenger’s endorsement within three months of hire.

· Must be able to successfully complete and maintain required certifications and training including, but not limited to First Aid/CPR.

Skills Required

  • Bachelor's degree (BA/BS)
  • Degree in a related field
  • Minimum two years working directly with transitional age youth
  • Experience with pregnant/parenting youth, youth with mental illness/behavioral problems, system-involved youth, or immigrant/refugee populations
  • Proficiency in client's primary language or ability to work effectively through interpreters
  • Bilingual ability
  • Valid, unrestricted California driver's license and safe, reliable transportation
  • May be required to obtain Class B California Commercial Driver's License (Class C with endorsement) with passenger endorsement within three months of hire
  • Ability to complete and maintain required certifications/training (including First Aid/CPR)
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The Company
500 Employees
Year Founded: 1966

What We Do

Florence Crittenton Services of Orange County Inc. is a nonprofit that delivers trauma‑responsive programs for children, youth and families, providing behavioral health care, safe shelter, foster care, supportive and transitional housing, and individualized services. The agency operates residential programs, counseling and wraparound supports to help survivors of abuse or neglect heal, strengthen families, and achieve long‑term stability and wellbeing.

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