Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.
LSC's New Americans Program is seeking a part-time Case Aide to join our Refugee Services team in Asheville, North Carolina.
What We Offer- Part-time
- $20.00 - $22.50 per hour
- Hybrid position
- Location: Asheville, NC 28801
- Career Advancement Opportunities
- Tuition Assistance and Scholarship Opportunities
The Case Aide provides essential technical and administrative support to Case Managers and Employment Specialists within LSC's refugee resettlement program. This position helps ensure services are delivered efficiently and on time by assisting with administrative tasks, filing, research, documentation, data entry, and other program needs.
The Case Aide also plays an important behind-the-scenes role in maintaining accurate records and supporting compliance with funder and grantor reporting requirements.
Essential Responsibilities- Assist Case Managers with administrative tasks, data entry, reports, and referrals to local government and partner agencies.
- Maintain accurate and organized records to support funder and grantor reporting requirements.
- Provide technical and administrative support to the Refugee Services team.
- Assist with logistical needs to help ensure timely and efficient delivery of services.
- Perform additional administrative and program duties as assigned by the Refugee Services Coordinator.
- High School Diploma or equivalent; or
- Bachelor's degree in Social Work, Sociology, or a related field; or
- An equivalent combination of education and experience.
- Previous work experience and an interest in refugee resettlement or other direct social services are desired.
- Comfortable using computers and Microsoft Office.
- Strong teamwork and collaboration skills.
- Comfortable working with a multicultural team.
- Ability to work independently with minimal supervision.
- Strong organizational skills.
- Demonstrates maturity, flexibility, creativity, and initiative.
- Ability to work effectively with others and think systemically.
- Must have reliable transportation.
- Must be willing to transport clients in a personal vehicle.
- Valid driver's license and vehicle insurance required.
- Ability to assist with airport pickups when needed.
- Hybrid work environment.
- Typical office working conditions.
- Ability to move throughout various work and community locations.
- Local travel and client transportation may be required.
- May assist with airport pickups as needed.
As a Case Aide with LSC's New Americans Program, you'll help support the important work of welcoming and assisting refugee families as they establish their lives in their new communities. Your administrative and logistical support will help Case Managers and Employment Specialists provide timely, organized, and effective services to the individuals and families we serve.
Position: Part-Time
Pay: $20.00 - $22.50/hour
Work Arrangement: Hybrid
Location: Asheville, NC
Lutheran Services Carolinas is an Equal Opportunity Employer.
QualificationsEducation: High School Diploma or equivalent or Bachelor’s degree in social work,
sociology, or relevant degree; or an equivalent combination of education and experience.
Experience: Previous work experience and interest in refugee resettlement or other direct
social services are desired.
Specific skills/abilities: Competent with computers; familiar with Microsoft Office.
Strong sense of teamwork required. Comfortable working with a multi-cultural team. Can
work independently and with minimal supervision. Must demonstrate maturity,
flexibility, creativity, initiative, organizational skills, the ability to work effectively with
others, and the ability to think systemically. Must transport clients in a personal
vehicle. Must have reliable transportation.
Specialized knowledge, licenses, etc.: Have a valid driver’s license with vehicle
insurance.
Working Conditions/Physical Requirements:
1. Usual office conditions apply.
2. Ambulatory throughout locations.
3. Assist with airport pickups when needed
Skills Required
- High school diploma or equivalent, bachelor's degree in social work, sociology, or a related field, or an equivalent combination of education and experience
- Previous work experience and interest in refugee resettlement or direct social services
- Competence with computers and familiarity with Microsoft Office
- Strong teamwork, collaboration, organizational, independent work, flexibility, initiative, and multicultural communication skills
- Reliable transportation
- Willingness to transport clients in a personal vehicle
- Valid driver's license and vehicle insurance
What We Do
Lutheran Services Carolinas (LSC) is a faith-based, non-profit health and human services organization serving children, families, and seniors in North and South Carolina. LSC provides a comprehensive array of services, including senior residential options (independent, assisted, and skilled nursing care), foster care, adoption, mental health services, refugee resettlement through its New Americans Program, and residential care for individuals with disabilities.
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