Case Manager

Posted 5 Days Ago
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Washington, DC, USA
In-Office
24-24 Hourly
Mid level
HR Tech • Information Technology • Professional Services • Social Impact
The Role
The Case Manager provides customer-focused support and helps diverse populations achieve positive outcomes. Responsibilities include managing sensitive data, documentation, and financial transactions; meeting performance goals; adapting to change; and maintaining accurate records using Microsoft Office and database systems. The role requires strong organization, communication, time management, empathy, and administrative skills, along with a bachelor's degree or relevant case management or social work experience.
Summary Generated by Built In
Company Description

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Job Description

  • Strong commitment to delivering exceptional customer service and outcomes
  • Bachelors degree in social work, business administration, psychology, or a related field preferred or 2–5 years of relevant case management or social work experience.
  • Highly organized with strong administrative, time management, and communication skills
  • Experience managing sensitive data, documentation, and financial transactions with accuracy
  • Empathetic, goal-oriented, and able to work with diverse populations
  • Proven ability to meet performance goals and adapt to change
  • Proficient in Microsoft Office and database systems

Qualifications

  • Strong commitment to delivering exceptional customer service and outcomes
  • Bachelors degree in social work, business administration, psychology, or a related field preferred or 2–5 years of relevant case management or social work experience.
  • Highly organized with strong administrative, time management, and communication skills
  • Experience managing sensitive data, documentation, and financial transactions with accuracy
  • Empathetic, goal-oriented, and able to work with diverse populations
  • Proven ability to meet performance goals and adapt to change
  • Proficient in Microsoft Office and database systems

Additional Information

We provide:

  • Competitive wages for high performance
  • 11 Paid Holidays
  • PTO
  • Tuition reimbursement
  • Guided Professional Development Plans
  • Summer Fridays
  • Weekly Wellness Sessions
  • Medical/Vision/ Dental
  • Employer Paid Life Insurance
  • Employer 401k Contributions
  • Employee Referral Bonus
  • Employee Assistance Programs
  • Company Picnics Volunteer Experiences
  • Access to Free Financial Counseling
  • Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Grant Associates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in social work, business administration, psychology, or a related field
  • 2–5 years of relevant case management or social work experience
  • Strong administrative, time management, and communication skills
  • Experience managing sensitive data, documentation, and financial transactions accurately
  • Ability to work empathetically with diverse populations
  • Ability to meet performance goals and adapt to change
  • Proficiency in Microsoft Office and database systems
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The Company
HQ: Louisville, KY
3,500 Employees
Year Founded: 1974

What We Do

Equus Workforce Solutions is a comprehensive provider of workforce development services in North America, helping job seekers and career changers prepare for and advance in careers, while also working to advance economies and help communities thrive.

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