Case Manager Wraparound Facilitator - CBS

Posted Yesterday
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66434, Hiawatha, KS, USA
In-Office
20-28 Hourly
Mid level
Healthtech • Social Impact
The Role
Provides wraparound case management for children and families in the SED Waiver program. Coordinates treatment teams, referrals, insurance plans, Medicaid-compliant services, documentation, and individualized care plans. Facilitates regular team meetings, monitors outcomes, updates plans, educates partners, and maintains a small caseload. Work occurs across offices, schools, client homes, and other worksites, requiring use of a company vehicle and management of potentially high-stress situations.
Summary Generated by Built In

PURPOSE:
The Case Manager Facilitator (Wraparound Facilitator) provides comprehensive support and coordination for children and families enrolled in the SED Waiver program. The goal is to ensure youth with complex behavioral health needs receive individualized, community-based services that promote overall well-being and success across life domains. This role also works closely with insurance providers to coordinate, develop, and maintain effective plans of care.

Essential Job Functions
  • Collaborate with families, guardians, foster care agencies, schools, and other identified supports.
  • Facilitate regular meetings with the youth’s treatment team, including mental health professionals, educators, probation officers, and community partners.
  • Coordinate referrals and facilitate the initial SED Waiver enrollment process.
  • Work closely with insurance providers to develop, coordinate, and maintain individualized plans of care.
  • Educate team members and external partners on waiver services and program requirements.
  • Ensure compliance with Medicaid guidelines for service delivery and documentation.
  • Maintain accurate, timely, and confidential records of client progress, services, and interventions.
  • Monitor implementation of care plans and evaluate effectiveness in achieving desired outcomes.
  • Reconvene the wraparound team at least every 90 days and annually to review and adjust care plans.
  • Document changes in client needs and update care plans accordingly.
  • Manage a small caseload and provide ongoing case management and waiver services.
  • Perform other duties as assigned.
Qualifications

Required Knowledge, Skills, and Abilities:

  • Bachelor’s degree in human services or related field preferred, or equivalent combination of education and experience (minimum of four years in human services).
  • Must be at least 21 years of age.
  • Ability to pass pre-employment background check and drug screening.
  • Must complete required SED Waiver, case management, and crisis training within 60 days of hire, as required by the State of Kansas.
  • Experience working with individuals with SMI, SED, or SUD preferred.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency with computers and electronic health record systems.
  • Ability to maintain professional boundaries and confidentiality.
  • Valid driver’s license with acceptable driving record; ability to safely operate a company vehicle.
Physical Demands
  • Ability to remain stationary (sitting or standing) for extended periods.
  • Frequent movement between worksites.
  • Ability to lift or move items up to 10 pounds.
  • Repetitive use of hands, wrists, and fingers.
  • Ability to communicate effectively to exchange information.
  • Ability to work in varying outdoor conditions, including temperature and weather changes.
Working Environment

Work is performed in a variety of settings, including office environments, schools, and client homes. Duties are typically performed indoors with standard office equipment and conditions; however, travel to multiple worksites is required. This position involves use of a company vehicle and may include exposure to diverse home environments and occasional high-stress or potentially aggressive situations.

Skills Required

  • Bachelor’s degree in human services or a related field, or an equivalent combination of education and experience with at least four years in human services
  • At least 21 years of age
  • Ability to pass a pre-employment background check and drug screening
  • Complete required SED Waiver, case management, and crisis training within 60 days of hire
  • Experience working with individuals with serious mental illness, serious emotional disturbance, or substance use disorder
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Proficiency with computers and electronic health record systems
  • Ability to maintain professional boundaries and confidentiality
  • Valid driver’s license with an acceptable driving record and ability to safely operate a company vehicle
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The Company
45 Employees
Year Founded: 1963

What We Do

Kanza Mental Health & Guidance Center is a nonprofit community mental health provider serving rural Northeast Kansas, including Brown, Doniphan, Jackson, and Nemaha counties. It offers compassionate, accessible, and affordable behavioral-health care spanning mental-health treatment, substance-use services, crisis response, outpatient therapy, peer support, case management, psychiatric services, and community-based programs. Its mission is to inspire hope and support healthier tomorrows for all.

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