Case Manager RI Works

Posted 4 Days Ago
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Cranston, RI, USA
In-Office
Junior
Social Impact
The Role
Provide case management and care coordination to RI Works clients and families. Conduct assessments, develop service plans, support applications for housing, utilities, healthcare, and benefits, provide home and community visits, and address barriers to employment and stability. Maintain accurate client records, statistics, and documentation, comply with DHS and funder standards, coordinate with agency programs, and participate in meetings, training, and outreach activities.
Summary Generated by Built In

Description

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

Job Summary:

To provide case management and care coordination services to individuals and families within the RI Works program, ensuring their compliance for specific component areas and assisting with resolving barriers for progress.

Requirements

REQUIRED QUALIFICATIONS:

Bachelor's degree; preferred

Minimum of 2 years related experience

Must have demonstrated case management skills and experience; emergency intervention methods, family dynamics, health, mental health, and substance abuse systems; and knowledge of community resources

Valid Driver’s License and proof of liability insurance

Transportation

Provide/maintain all required immunizations and/or vaccinations

Complete all required background checks

Bilingual in Spanish and/or Creole; preferred

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Programmatic:

  • To conduct comprehensive assessments (including assessing risk such as but not limited to basic human needs, vocational/employment factors, mental health/substance use and other related risk) on assigned clients.
  • To develop a service plan with clients in accordance with provisions stated within the specific case management program.
  • To provide community and/or home visitation to clients on caseload.
  • To provide instruction in adult daily living skills as needed and as related to barriers for academic/vocational/employment goals.
  • To assist with completion of emergency funding, housing, utility assistance, medical and state benefits and other appropriate applications for clients as needed.
  • To maintain required client, contact as deemed by program/DHS. 
  • Maintain current and accurate record keeping for client files in accordance with standards of DHS
  • To utilize computer database systems to maintain appropriate information on clients, per program and agency requirements.
  • To complete all paperwork associated with maintaining current client statistics.
  • Ensure agency standards of care are met and in compliance with funders and others as required.
  • To complete all paperwork required for data generation in a timely fashion 
  • Collaborate with other CCAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services.
  • Attend program-related meetings as appropriate.
  • Attend and participate in all CCAP public relations activities as appropriate.
  • Attend training and development sessions

WORK SCHEDULE DEMANDS:

  • Full time; 35 hours/week.
  • Due to the nature of the job, this individual must be flexible with their schedule to accommodate the client population.    

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requiring universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in schools, client’s homes, and the community.

CCAP is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 13 available paid holidays for full-time employees and some benefits are included for part-time employees.

Skills Required

  • Bachelor's degree
  • At least 2 years of related experience
  • Demonstrated case management experience and skills
  • Experience with emergency intervention methods, family dynamics, health, mental health, substance abuse systems, and community resources
  • Valid unrestricted driver's license
  • Personal transportation and documented liability insurance
  • Required immunizations and vaccinations
  • Completion of required background checks
  • Bilingual proficiency in Spanish and/or Creole
  • Willingness to work in schools, clients' homes, and community settings
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The Company
385 Employees
Year Founded: 1965

What We Do

Comprehensive Community Action Program (CCAP) is one of Rhode Island's largest non-profit community action agencies. Dedicated to fighting poverty, CCAP empowers individuals and communities facing social and cultural barriers through advocacy, education, and access to high-quality health and human services. Its diverse comprehensive programs include family medicine, dental care, behavioral health services, food and housing assistance, and early childhood education.

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