Alexander Youth Network

Case Manager - On Ramp

Posted One Month Ago

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28208, Charlotte, NC, USA

In-Office

Junior

Healthtech • Kids + Family • Social Impact

The Role

Provides office and field-based case management for pregnant and parenting young adults in a rapid rehousing program. Delivers direct client services, maintains participant documentation and caseloads, applies Housing First and TIP case management models, coordinates community resources, supports self-sufficiency and housing stability, and ensures contract compliance.

Summary Generated by Built In

Join Our Team as a Case Manager for our On Ramp program

Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive work environment? If so, we want you to be part of our team.

Get to know Alexander and The Relatives

Alexander Youth Network is passionate about helping children overcome their mental health challenges. Our teams are committed to creating an environment that empowers every individual to thrive and make a difference.

We offer career development opportunities, mentorship and coaching, and pathways for advancement. Our teammates enjoy amazing benefits including tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan that prioritizes your well-being.

What You’ll Do:

The person in this role will coordinate the services for young adults in transition. This may include working with various agencies, providers, faith base organizations, and individual partnerships. they will develop, implement, and manage the individualized plans for young adults ages 16 - 24. They will help to ensure young adults are provided with the tools, support, and resources necessary to become sufficient.

A full job description can be provided to interested/qualified candidates.

Qualifications

Education and Experience

Minimum of a bachelor’s degree in social work or a related human service field
2 years’ experience working with transition age youth and/or individuals affected by homelessness, mental health or substance abuse.
Requires general knowledge on “Housing First” philosophy and strategies.
Possess strong organizational skills with ability to meet a demanding workload.
Detail-oriented to complete requirements of files and maintain contract compliance.
Excellent communication skills, particularly listening, mediation, and writing skills.
Creative thinker/adaptive personality.
Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths-based” case management a plus.
Demonstrated knowledge of community resources, social service agencies, and landlords.
Fluency in the English language is required. Spanish speaking ability is an added asset but is not required.
Experience with computer and knowledge of Microsoft Office.

Skills Required

Bachelor's degree in social work or a related human service field
Two years of experience working with transition-age youth and/or individuals affected by homelessness, mental health, or substance abuse
General knowledge of Housing First philosophy and strategies
Strong organizational skills and ability to manage a demanding workload
Detail-oriented approach to file completion and contract compliance
Excellent communication, listening, mediation, and writing skills
Creative thinking and adaptive personality
Knowledge of tenant rights and responsibilities and strengths-based case management
Knowledge of community resources, social service agencies, and landlords
Fluency in English
Spanish-speaking ability
Computer experience and knowledge of Microsoft Office