Case Manager II

Access Case Manager

WCMHS is seeking an Access Case Manager to join a team dedicated to helping children and families access the care, support, and community they need to thrive. Access Case Managers provide critical service coordination and brief therapeutic support for children and caregivers navigating complex emotional, behavioral, and mental health challenges. Working closely with families, schools, healthcare providers, and community partners, Access Case Managers play a key role in strengthening support systems, improving access to services, and helping young people build stability, resilience, and long-term success.

Summary of Duties

• Provide client care, support, and specific case coordination services to children, youth, and their caregivers with direct supervision for a caseload of 15-30+ clients
• Develop and implement plans of care for a moderately complex/acute caseload
• Complete basic client referrals via case presentation to the CCRC committee for personal caseload
• Complete advanced client intake assessments, develop and implement treatment plan goals for a moderately complex/acute case load
• Use advanced service/ treatment planning skills to maximize client engagement and actively manage caseload rotation
• Develop and implement therapeutic group opportunities for children, youth and/or caregivers
• Provide advanced support and case coordination to foster care providers, adoptive parents, kin caregivers and / or biological parents
• Work directly with client and their care team to expand their access to and skillful utilization of their community support networks and coordinate referrals to longer-term services
• Establish and maintain collaborative working relationships with external agencies, including schools, hospitals, and other designated/social service agencies
• Engage internal/ external service providers through case reviews, referral management, clinical consultation, care transitions

Compensation and Benefits

WCMHS provides a comprehensive benefits package including health, dental, vision, retirement, and a generous paid time off package including flexible holidays and 12 vacation days in year one.

The starting pay range for this position is $24.87 - $25.88 per hour

Workplace Condition

• Bachelor’s or master’s degree in psychology, social work, or counseling 
• 1 - 3 years of experience working within mental health with specific experience with children, youth and caregivers required
• Experience coordinating between multiple services, programs, or agencies or equivalent skills to manage the communication and organization process of helping clients navigate a system of care
• Demonstrate a basic understanding of trauma informed care practices
• Valid driver’s license, excellent driving record, and access to a safe, reliable, insured vehicle
• The ability to deliver services and complete treatment notes in English

Workplace Condition

Work takes place in a school and community settings. Frequent transportation of clients in one's own vehicle. This role requires some lifting up to 50lbs and ability to apply restraints to clients within agency training and guidance.

About the Agency

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”

#CCM