Case Manager - Day Supports

Posted Yesterday
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Plainville, MA, USA
In-Office
20-20 Hourly
Junior
Kids + Family • Social Impact
The Role
Supports individuals in a day program through person-centered activities, skills training, community involvement, and assistance with daily living. Develops programming and schedules, documents progress, communicates with families and interdisciplinary teams, and helps individuals achieve personal goals. The role requires maintaining certifications, transporting individuals, participating in team activities, and ensuring services follow organizational human-rights standards.
Summary Generated by Built In
Overview

Starting Rate: $19.50/hour


Schedule: Monday through Friday 8am-4pm 


The Day Services Case Manager supports individuals in a day program setting by helping design and implement engaging, person-centered activities that promote independence, skill development, and community involvement.


You will work as part of an interdisciplinary team to develop activity schedules, provide direct skills training, and support individuals in achieving their personal goals. This role also includes documentation, progress notes, and collaboration with families and team members to ensure high-quality, coordinated supports.


Who We Are


At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.  


We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.  


At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.




Minimum Education RequiredHigh School Diploma/GED Responsibilities
  • Assist in developing curriculum and structured programming to promote independence and growth
  • Design and implement activity schedules and therapeutic/recreational programming
  • Provide direct skills training and individualized support
  • Develop creative, innovative programming to enhance engagement and empowerment
  • Collect and maintain daily data, progress notes, and semi-annual reports
  • Provide direct care and support with activities of daily living as needed
  • Maintain active communication with families, funders, consultants, and team members
  • Participate in team meetings, supervision, and required trainings
  • Maintain certifications including First Aid, CPR, Safety Care, and HR/DPPC
  • Ensure all services align with Advocates’ Human Rights Policy and organizational values
Qualifications
  • Associate’s degree in a related field and 1 year of experience or high school diploma or equivalent and 2+ years of relevant human services experience in lieu of a degree
  • Valid driver’s license, reliable vehicle, and willingness to transport individuals
  • Strong computer skills required
  • Ability to communicate effectively in English
  • Strong written communication and documentation skills
  • Ability to multitask in a fast-paced, changing environment
  • Ability to work independently and as part of a team
  • Commitment to person-centered, respectful support practices
  • Experience working with diverse populations preferred

Physical Demands:

  • Full upper extremity range of motion
  • Full lower extremity range of motion
  • Must be able to lift furniture and/or objects/persons weighing over 50 lbs.

Physical Activity:

  • Continuous: Communication
  • Frequent: Standing, sitting, walking, lifting
  • Occasional: Reaching with hands and arms, stooping and crouching

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 



We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

Skills Required

  • Associate's degree in a related field and one year of experience, or a high school diploma/GED and at least two years of relevant human services experience
  • Valid driver's license
  • Reliable vehicle
  • Willingness to transport individuals
  • Strong computer skills
  • Effective English communication skills
  • Strong written communication and documentation skills
  • Ability to multitask in a fast-paced, changing environment
  • Ability to work independently and as part of a team
  • Commitment to person-centered, respectful support practices
  • Experience working with diverse populations
  • Full upper and lower extremity range of motion
  • Ability to lift furniture, objects, or persons weighing over 50 pounds
  • Maintain First Aid, CPR, Safety Care, and HR/DPPC certifications
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The Company
2,400 Employees
Year Founded: 1975

What We Do

Advocates is a nonprofit human-services organization serving people and families facing developmental, mental-health, disability, autism, brain-injury, and substance-use challenges. It partners with individuals to create person-centered solutions, offering community-based day services, residential care, behavioral-health support, case management, crisis stabilization, peer support, and family engagement across Massachusetts and Rhode Island. Its mission is to help people live full, meaningful lives in their communities.

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