The BH-JI/CSP Case Manager must have basic knowledge of mental health and addiction recovery processes, services, and resources. Basic knowledge of the criminal justice/probation/parole system is beneficial. This role requires knowledge of and experience with community resources and referral systems and/or the ability to work in collaboration with community-based providers and agencies with exceptional customer service. The case manager must be able to multi-task, manage caseload of approximately 17-20 patients, and track multiple required tasks using CRM software system.
ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:- Conduct patient interviews, complete basic assessments, and engage patients into treatment and continuing care planning. Some interviews and assessments will take place in Houses of Correction.
- Conduct case management service plans.
- Some psychoeducation groups may be conducted within Barnstable County House of Correction or the Duke’s County House of Correction.
- Prepare care plans in collaboration with patients and their identified supports.
- Establish connections and utilize community resources to help patients develop effective recovery support systems.
- Familiarity with regulatory requirements and utilization practices with ability to develop and manage systems to comply with industry standards.
- If indicated and directed, accompany (including transporting) patients to community resources and other services as dictated by their service plans.
- Work with patients to develop transportation and other resources to facilitate self-management of care and services.
- Participate in staff supervision and in-service training programs.
- Participate in team meetings to review patient progress.
- Communicate regularly with referral sources, advocacy groups, community resources, Sherriff’s Departments, Probation, Parole, and Houses of Correction.
- Maintain patient records in compliance with existing Gosnold standards.
- Must be able to work well on a multidisciplinary team.
- Able to fulfill outreach functions with own transportation.
- Perform all other duties as assigned.
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
- Education: Bachelor’s degree in counseling, psychology, social work, nursing, or related discipline required.
- Experience: Two (2) years of either professional or lived experience in mental health and addiction.
- Skills: Strong interpersonal skills, strong organizational skills, self-directed, and proficient with web-based electronic health records. Must feel comfortable engaging with individuals involved in the justice system and going into various Houses of Correction.
- Certificates, Licenses, and Registrations: Valid, clear MA driver’s license.
- BENEFITS (based on full-time employment):
- Blue Cross & Blue Shield health and dental insurance
- Vision insurance
- Medical and dependent care flexible spending accounts
- Generous paid vacation, sick, and holiday time
- 403b retirement savings plan with employer match
- Personal financial management services
- Life and supplemental life insurance
- Critical illness and accident insurance
- Employee Assistance Program
- Pet insurance
- Tuition assistance
Gosnold is an Equal Opportunity Employer.
Skills Required
- Bachelor’s degree in counseling, psychology, social work, nursing, or a related discipline
- Two years of professional or lived experience in mental health and addiction
- Strong interpersonal and organizational skills; self-directed work style
- Proficiency with web-based electronic health records
- Comfort engaging individuals involved in the justice system and working in Houses of Correction
- Valid, clear Massachusetts driver’s license
- Ability to provide outreach using personal transportation
What We Do
Originally founded in 1972, Gosnold Behavioral Health presently celebrates 50 years of helping youth, adults, families, and communities heal from mental health, substance use, and co-occurring illnesses through a comprehensive range of programs and services. Gosnold has grown exponentially over the past five decades to include an extensive array of services designed to meet the pressing needs of our community. Our mission centers on addressing society’s most urgent needs. The continuum is a comprehensive array of inpatient, outpatient, and community-based programs that enable patients and families to receive care at various levels of intensity. With a strong commitment to service, community, and innovation, Gosnold has received local, state, and national acclaim. Our leadership assists behavioral health experts and policymakers to address substance use and mental health disorders using the most cutting-edge, evidence-based approaches. Nationally accredited by The Joint Commission, we understand treatment must be individualized and based on individual and family strengths and preferences. Gosnold's mission is to excel in addiction and mental health treatment, to serve individuals and families affected by these illnesses, and to promote lasting recovery.







