Become a part of our caring community and help us put health first
The Case Manager Assistant contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Case Manager Assistant performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Case Manager Assistant reviews assigned medical records to ensure appropriate documentation, quality of care provided, visit utilization, appropriate contacts with physicians, adherence to the doctor’s orders and plan of care. Communicates with staff any concerns or deficiencies uncovered and will report to Administrator/Designee to resolve ongoing problems. Analyze data to identify areas for improvement in the quality system. Assures ongoing compliance of quality of documentation is provided and the timely submission of such documents. Identify and report any staff continually out of compliance.
Use your skills to make an impact
Required Qualifications
- Less than 2 years of Microsoft Office technical experience with Word, Outlook, and Excel
- Administrative support experience in a healthcare industry
- Familiarity with care and well-being resources
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Medical terminology familiarity
- Bilingual (English and Spanish speaker)
Preferred Qualifications
- Associate's Degree
- Wellsky/Kinnser Experience
- Home Health experience
- Demonstrated excellent customer service and communication skills
- Microsoft Access proficiency
Additional Information
- Hybrid
- Location: 3351 Executive Way Miramar, FL 33025
- Normal Hours of Operation: M-F / 8:30am-5:00pm (ET)
- Rotating weekends (1 weekend every 4 weeks
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$31,900 - $43,900 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients’ homes. OneHome’s patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.
About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Top Skills
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
