Case Management Assistant

Posted 2 Days Ago
Be an Early Applicant
Mendota Heights, MN
In-Office
Entry level
Other
The Role
The Case Management Assistant supports the case management department by managing phone calls, typing, and performing clerical duties, ensuring efficient office operations.
Summary Generated by Built In
Company Description

A LITTLE ABOUT US:

At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs.

Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored.

Operating across fifteen states, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high-quality services tailored to each individual’s goals, values, and aspirations.

Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time.

  • Medical, Vision and Dental Insurance for full-time employees
  • Supplemental Insurance
  • Flex Spending and HSA Accounts for full-time employees
  • Pet Insurance
  • Life Insurance for full-time employees
  • 401 K plan with up to 3% employer match based on eligibility requirements
  • PAID TIME OFF (PTO) for eligible employees
  • PTO Donation
  • Growth and Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • National Brand Discounts
  • Pay Active – access up to 50% of your pay before payday
  • PAID training and orientation

 

Job Description

To work cooperatively with all staff in expediting the general flow of matters pertaining to the case management department, and general office including, but not limited to the following: phone calls, typing, general office, and clerical duties.

Qualifications

Must have a high school diploma or GED Certificate and some education, training, and/or experience outside of high school in a related area.  

The assistant must have fluent receptive and expressive language skills.  Writing skills must reflect correct grammar, spelling, punctuation, composition, quality, and fluent vocabulary; speaking skills must include clarity, professionalism, and be personable; experience in personal computer. This person must have: the ability to process information with rapidness and accuracy, type a minimum of 50 wpm, experience with Word and Excel required, be highly organized, and possess good time management and decision-making skills. Other necessary abilities include confidence, flexibility, self-directed, ability to maturely deal with unexpected demands and incidents, and willingness to initiate improvement and expansion of existing systems.  

Additional Information

  • Medical, Vision and Dental Insurance for full-time employees
  • Supplemental Insurance
  • Flex Spending and HSA Accounts for full-time employees
  • Pet Insurance
  • Life Insurance for full-time employees
  • 401 K plan with up to 3% employer match based on eligibility requirements
  • PAID TIME OFF (PTO) for eligible employees
  • PTO Donation
  • Growth and Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • National Brand Discounts
  • Pay Active – access up to 50% of your pay before payday
  • PAID training and orientation

All your information will be kept confidential according to EEO guidelines.

Monday - Friday 8am-5pm

10/6/2025

Top Skills

Excel
Word
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The Company
HQ: Mendota Heights, MN
1,382 Employees
Year Founded: 1976

What We Do

A LITTLE ABOUT US:
Dungarvin is a national organization of privately owned companies that provide high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. Because each individual we support is unique, we strive to provide services that are tailored to each person's own hopes, dreams, goals and needs. Under the support of Medicaid and Community Support Waivers Dungarvin is proud to create custom solutions to each person served.

Mission: "Respecting and responding to the choices of people in need of supports." Dungarvin assists each person we serve to realize his or her own hopes, dreams, goals and aspirations.

PHILOSOPHY:

We believe each person has his or her own set of aspirations, goals, strengths, and dreams.

FUN FACT:

Our founders Tim Madden (24 years old) and Diane (23 years old) decided to start a business that would provide community housing for people with intellectual and developmental disabilities. Through diligent research and planned Tim and Diane officially opened their first 15 person residential program in St. Paul, Minnesota in March 1976. Tim and Diane were the live-ins for that first program and they have continued their leadership of the organization since. Through the success of that program Dungarvin has grown to employ approximately 4,000 people who currently provide supports to over 4,712 individuals across 14 states.

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